Pool Server

Sage Hospitality•Savannah, GA

1d•Onsite

About The Position

Stationed in the midst of Savannah’s historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Guests can enjoy warm, approachable hospitality in an energetic community space designed to delight the five senses. This vibrant local gathering place features interactive wine experiences, knowledgeable staff and eclectic, yet refined foodand beverage menus made with the highest-quality ingredients. Our Food & Beverage team seeks welcoming, creative, and polished team members with a heart of service. We strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations. If your passion is creating magnetic and hospitable memories while taking part in a rewarding work environment, apply today! Job Overview Under general supervision, delivers exceptional, personalized food and beverage service to guests in a luxury rooftop pool environment. Creates a refined, relaxed, and memorable guest experience while maintaining the highest standards of hospitality, presentation, and attentiveness.

Requirements

High school education or equivalent.
Minimum 3 months of serving experience; luxury hotel, resort, or poolside service experience preferred.
Strong understanding of food and beverage service, with emphasis on upscale or high-volume environments.
Knowledge of cocktails, wine, and poolside dining service preferred.
Ability to multitask and remain composed in a fast-paced, outdoor setting.
Excellent communication and interpersonal skills.
Strong attention to detail and commitment to guest satisfaction.
Ability to handle cash and process transactions accurately.
Fluent in spoken and written English.
Ability to remain professional and tactful in high-pressure or guest-facing situations.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Ability to hear customers, supervisors, and communicate with other staff.
Ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Ability to work in varying weather conditions, including sun and heat.
Ability to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Ability to follow verbal and written instruction and be able to communicate both verbally and in writing.

Responsibilities

Provide attentive poolside service, including greeting guests, presenting menus, and taking food and beverage orders in a timely and professional manner.
Deliver food and beverages to lounge chairs, cabanas, and poolside seating with a focus on presentation and guest satisfaction.
Anticipate guest needs and preferences, offering recommendations and ensuring a seamless, elevated experience throughout their visit.
Maintain consistent engagement with guests, ensuring service standards meet or exceed luxury hospitality expectations.
Accurately input orders, manage guest checks, and process payments in accordance with established procedures.
Maintain cleanliness and organization of poolside service areas, including lounges, cabanas, and service stations.
Perform opening and closing side work, including restocking supplies, polishing glassware, and preparing service areas.
Demonstrate strong knowledge of menu offerings, including cocktails, wines, and seasonal specials, to confidently guide guest selections.
Adhere to all health, safety, and sanitation standards, including poolside-specific guidelines.
Respond promptly and professionally to guest inquiries, concerns, or special requests.
Maintain a polished, professional appearance and uphold brand standards at all times.
Work collaboratively with bartenders, kitchen staff, and pool attendants to ensure smooth service operations.
Attend pre-shift meetings to stay informed of daily offerings, VIP guests, and operational updates.
Perform other duties as assigned by management.