Seasonal Pool Server - The Langham, Pasadena

Langham Hospitality Group

2d • $19 • Onsite

About The Position

To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable.

Requirements

• Knowledge and identity of food items. Knowledge of wine, liquor and other beverage service.
• Ability to provide courteous, efficient and professional service. Greet guests with a smile. Be able to answer any questions from the guest concerning the menu, our hotel, and other outlets of the Hotel
• Must have an open and flexible schedule
• Ability to think fast, react fast, and resolve issues
• Empowerment to take problems into own hands and resolve them
• Must know your clientele and remember names and favorite foods.
• High school diploma required.
• 2+ Years as a server.
• Must be minimum age to serve alcohol.
• Ability to obtain any government required license or certificate.
• Food handlers certification.

Nice To Haves

• CPR Certification and/or First Aid Training preferred.
• Tips Training necessary, may be provided by the Hotel.

Responsibilities

• Taking care of every guest as it pertains to food service.
• Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure            satisfaction,      dessert and coffee service, presentation of check.
• Knowledge of beverages, wines, drink recipes, basic garnishes, food service.
• Serves guests food and beverages poolside
• Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the dish pit for proper sanitation
• Responsible for maintaining an organized and clean service area at all times, including set up and breakdown
• Ability to up-sell and increase check averages.
• Adheres to proper cash drop procedures and closing out daily procedure
• Remaining and being seen on the floor at all times.
• Abiding by hotel, and sanitation guidelines.
• Wipe down, set up and move, when necessary, all pool deck equipment.

What This Job Offers

• Education Level: High school or GED