The Skating Club of Boston

City of Boston • Boston, MA

12d

About The Position

To provide year-round activities for families in the Boston area and beyond. We offer winter ice skating, a spray pool in the summer, a seasonal carousel from April to October, and free summer yoga. Our goal is to mentor youth through training, customer service, and park operations. For many of the youth, this is their first job, making it a valuable and rewarding experience.

Requirements

• Strong Communication Skills: The ideal candidate should have clear communication skills to effectively interact with swimmers, staff, and visitors. They should be able to provide instructions, answer questions, and handle concerns in a professional manner.
• Attention to Detail: The candidate must be observant, especially when monitoring pool safety. They should notice potential hazards in the water, recognize maintenance issues, and ensure the facility meets cleanliness standards.
• Customer Service Experience: The candidate should be comfortable interacting with a diverse group of people, showing a positive attitude, and providing great customer service. This is especially important in addressing concerns and ensuring a positive experience for visitors.
• Physical Stamina: Since the role includes swimming, standing, cleaning, and lifting equipment, the ideal candidate should have the physical stamina to perform these tasks effectively and safely.
• Responsibility and Reliability: The ideal candidate should be punctual, trustworthy, and reliable, ensuring tasks such as facility maintenance and setup/breakdown of equipment are done on time.
• Teamwork: Ability to work well with others is crucial, particularly in a shared work environment. The candidate should be collaborative with other staff members to ensure smooth operations.
• Problem-Solving Skills: The ideal candidate should be able to respond to unexpected situations quickly, whether it's addressing a safety concern in the water or dealing with a malfunctioning piece of equipment.
• Willingness to Learn: Since the position may require specific training (such as lifeguard certifications or facility management tasks), a willingness to learn new skills and improve is essential.

Responsibilities

• Monitor Water Safety: Ensure swimmers are following all safety guidelines, watch for any potential hazards, and take immediate action in case of an emergency. Perform regular checks of water quality and safety equipment to ensure they meet standards.
• Facility Maintenance: Conduct regular inspections of the pool and surrounding areas for cleanliness and proper functioning. Ensure that poolside and locker rooms are kept clean and safe for all visitors. Maintain restocking of necessary supplies, including towels, first aid kits, and cleaning products.
• Customer Service: Greet and assist swimmers, answer questions, address concerns, and provide information about pool policies, activities, or special events. Provide friendly and effective communication with customers to ensure a positive experience.
• Pool Maintenance: Assist with routine pool cleaning, including checking and adjusting water chemistry, skimming debris from the water, and maintaining filtration systems. Ensure that all poolside equipment (e.g., ladders, diving boards) is in working condition and safe to use.
• Daily Setup and Breakdown of Equipment: Prepare the pool area for use each day by setting up necessary equipment like floats, lane markers, and any other recreational materials. After pool hours, dismantle equipment, store it properly, and perform any necessary end-of-day checks or clean-up tasks.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed