Portfolio Manager, Central Labs

Thermo Fisher Scientific•Highland, CA

23h•Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our collaborative team as a Portfolio Manager at Thermo Fisher Scientific, where you'll advance critical initiatives that enable our customers to make the world healthier, cleaner, and safer. In this role, you'll manage complex projects across multiple functions, overseeing technical implementations and process improvements. You'll coordinate with cross-functional teams to ensure successful project delivery across an assigned Strategic account. Working with stakeholders at all levels, you'll facilitate communications, monitor progress, and ensure alignment with organizational goals.

Requirements

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years) or equivalent combination of education, training, & experience.
Demonstrated experience providing portfolio-level oversight for central laboratory studies
Strong client relationship management and stakeholder engagement skills
Advanced project and portfolio coordination capabilities, including risk and financial oversight
In-depth knowledge of clinical trial and central laboratory operations
Strong analytical, judgment, and problem-solving skills
Effective written, verbal, and presentation skills
Demonstrated discretion in handling confidential and sensitive clinical and business information
Proven ability to mentor and support project management staff in a matrixed environment
Ability to influence outcomes across cross-functional teams without direct authority
Ability to manage competing priorities in a complex and fast-paced environment
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require travel.

Responsibilities

Accountable for overall portfolio management, deliverables and client relationship and satisfaction
Provides oversight and coordination of client portfolio for high value or pivotal client account studies.
Provides oversight to internal departments and external clients to ensure the project requirements are understood, agreed and followed at all times, this requires negotiating and real-time decision making with the client.
Facilitates the flow of technical information to all stakeholders.
Consults and utilizes the scientific input of laboratory management and technical staff to manage portfolio deliverables
Facilitate portfolio-wide meetings and attend program meetings for visibility and escalation.
Collaborates with Business Development and Finance to develop and capitalize on new opportunities to expand client portfolios.
Ownership of strategic governance meetings: prepare, lead and drive actions
Participate in Tiered Accountability to support portfolio risk mitigation
Ownership of large or complex portfolio contracts, contract renewals, and supports securing new opportunities for growth and expansion of the portfolio
Oversight of revenue recognition for the portfolio
Provide training and mentorship for Program Manager I, Program Manager II and Program Manager III.
Drive consistency with program management processes and tools across program managers and team, support harmonization efforts across departments and sites
Communicate and escalate priorities and risks to manage the portfolio timelines and relationship