Postal Liasion (In- Person)
About The Position
United Direct Solutions is currently seeking a full time in-person Postal Liaison at our Cincinnati, Ohio location. Monday- Friday 7:30AM- 4:00PM Pay: $20.00 - $22.00 per hour United Direct Solutions has facilities in Louisville, KY and Cincinnati, OH , employs hundreds of individual workers and their hard work does not go unappreciated or unrewarded. Here are just a few benefits you will find as an employee: Competitive Pay Clean and Climate Controlled Facility Health, Dental and Vision Insurance; Life Insurance; 401(K) Career Development/Mentorship Opportunities Quick and Steady Advancement United Direct Solutions, formerly United Mail named Best Workplace 2020 by Printing Industries of America United Direct Solutions, formerly United Mail 40 Years of Commitment to Employees SUMMARY The Postal Liaison will be responsible for the overall coordination of all mailings/documentation to be presented to the postal clerk for that given day. The Postal Liaison will work closely will production leads, supervisors, managers daily on the coordination of any given job/task. They will also work closely with a material handler that deals with Plant Loads. A high level of client satisfaction must be maintained by responding quickly and effectively to support the client's needs.
Requirements
- Strong attention to detail and problem-solving skills.
- Experience working with different software programs such as Excel, Word, Outlook and Window books.
- Previous experience working with USPS requirements desired.
- High School diploma or GED required.
- Ability to work with little supervision and track multiple processes.
- Excellent organizational and time management skills.
- Ability to work in a fast-paced environment with frequent interruptions, work effectively under pressure.
- Ability to read and comprehend detailed instructions, short correspondence, and memos.
- Has the ability to effectively present information in one-on-one and small group situations to other employees of the organization.
- Has the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Stand, walk, bend, twist, and reach frequently throughout the work shift.
- Have the ability to lift 25 – 50 pounds to waist level and up to 25 pounds above the shoulders.
- Work at a computer and keyboard occasionally throughout shift.
Nice To Haves
- Previous experience working with USPS desired.
Responsibilities
- Check, monitor and maintain quality control documents
- Troubleshoot and investigate quality issues
- Make regular rounds checking the quality of active jobs and reporting any issues
- Completes all required paperwork using USPS using Window books
- Training new employees to the proper procedures
- Working directly with the Postal Clerks
- Operates the mail piece count scale in accordance with operating instructions, records piece counts by individual bags/trays and calculates total piece counts for customer individual mailings
- Working directly with the Quality Control for training process for backup coverage
- Communicate with Accounting and Client Services on special job completion and, volume counts as requested
- Be able to work a flexible schedule which may mean extended hours as the work load demands
- Pull/Upload Mail tracing files
- Closeout mailings and ensure accurate accounting/balancing
- Process Rejects/Returns timely
- Provides administrative support on various reports
- Postage Recoup at the end of each month
- Stamp reconcile at the end of each month
- Drop Shipment setup on jobs that require drop shipments
- Additional duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
