Practice Administrator- Clinics, Full Time Days

Cape Fear Valley Health

1d•Onsite

About The Position

Accountable for provision of expert management services to the primary care practices as assigned. Responsible for the delivery of patient quality care and a balanced financial bottom line. Manages staff responsible for daily medical and practice support activities. Manages front end activities in a clear and consistent manner, consistently seeking improvements to facilitate patient satisfaction and increased revenue so that the practice may effectively operate and develop new programs. Ensures compliance with all regulatory agencies, departmental and organization policies and procedures for Medical and Practice staff. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Requirements

Bachelor’s degree in healthcare-related field required
3 years healthcare experience required
Knowledge of practice management systems and EMR’s required.
Must demonstrate familiarity with CPT & ICD10 coding.
Excellent written and verbal communication skills required
Ability to interact with stakeholders (patients, providers, payers and community as well as others)
Must be able to stand/walk up to 50% of shift.
Must be able to sit up to 50% of shift.
Must be able to bend up to 10% of shift.
Must be able to lift/carry equipment and/or supplies weighing up to 20 lbs.
Must be able to utilize keyboard and view computer screen up to 50% of shift.

Nice To Haves

Master’s Degree in healthcare-related field or equivalent preferred
Direct physician practice experience preferred
Experience with large practice with multiple locations preferred

Responsibilities

Directly supervises medical and practice personnel
Evaluates and implements processes for improvement
Conduct audits to ensure performance metrics are met
Prepares reports and monitors volumes, visits, charges, rvu’s
Ensures collection of copayments and balancing of cash
Prepares paperwork for the purchase and inventory of supplies
Verifies and updates patient information to ensure accuracy in the medical record
Trains staff in office processes, procedures, revenue stream activities, and customer service initiatives.
Prepares and conducts annual performance reviews for non-physician employees and is responsible for performance improvement plans
Conducts regular staff meetings
Assists in the preparation of Operational and Capital Budgets, monitors monthly progress of same, and analyzes monthly variances.
Reports variances and substantiates monthly to upper management.
Prepares payroll for appropriate sign off on a daily and bi-weekly basis
Other duties as assigned