Practice Assistant

Geode Health•Pflugerville, TX

About The Position

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”. We are looking for passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country. The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients Practice Assistants are vital to the effective operations of a fast-paced practice Secures patient information and maintains patient confidence by completing and safeguarding medical records Serves and protects the practice by adhering to professional standards Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations Knowledge of emergency procedures and assist in crisis situations Understanding of policies and procedures Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work Complete all other relevant responsibilities as assigned by the supervisor Ideal Candidate Profile: Passionate about our mission and inspiring others Self-starter, for whom no task is too big or too small and takes ownership of their decisions Contribute to the collective effort both within own scope - and beyond - as needed Creative and strategic thinker A lifelong learner who believes in giving and receiving feedback to get better each day Organized & process-oriented

Requirements

At least one year of experience working in a medical office and/or mental health is (preferred)
Experience working with patients who are suffering from anxiety and depression (preferred)
Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
Excellent communication skills and ability to work well with a team
Excellent computer skills

Nice To Haves

Associates or bachelor’s degree (preferred)
Some experience in healthcare settings (preferred)
Knowledge of working at a clinical setting (preferred)

Responsibilities

The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients
Practice Assistants are vital to the effective operations of a fast-paced practice
Secures patient information and maintains patient confidence by completing and safeguarding medical records
Serves and protects the practice by adhering to professional standards
Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Knowledge of emergency procedures and assist in crisis situations
Understanding of policies and procedures
Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees
Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies
Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work
Complete all other relevant responsibilities as assigned by the supervisor

Benefits

Competitive compensation
Medical, dental and vision benefits
Life insurance
Short and long-term disability
Paid vacation and holidays
Matching 401k plan
State of the art technology
Competitive compensation
Flexible schedule
In-person and virtual patient visits
Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
Professional development opportunities
Clinical community, support, and leadership
Medical, dental and vision benefits
Life insurance
Short and long-term disability
Paid vacation and holidays
Matching 401k plan
State of the art technology