Practice Manager II - Surgical Care Specialists (ACQUISITION)

Jefferson Health Plans • Abington Township, PA

2d

About The Position

The Practice Manager II responsible for directing, supervising and coordinating daily activities of a Physician Practice. The Manager is often responsible for multiple locations encompassing several specialties and generally 10 – 25 providers. The size and scope of this role as well as activities such as research, CPC, Residents, contribute to a medium to high level of complexity. It is common for Practice Manager II’s to manage Practice Manager I’s and/or Practice Supervisor at the designated locations within scope. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Supervises Physician Practice operations to ensure prompt and courteous treatment of patients as well as other aspects of the Practice. Assists in developing policies and procedures in conjunction with upper management to maintain the effective and efficient operation of the Practice. Manages personnel issues including new employee training, performance management and disciplinary actions. Interviews new employee prospects and participates in hiring decisions for designated office. Responsive to the needs and requests of providers and escalates issues Regional leaders or Administrators where appropriate. Performs annual written performance appraisals of support staff. Performs other duties as assigned.

Requirements

• High School diploma or GED required.
• Typically requires 3-5 or more years of experience in a Physician Practice or Healthcare setting.
• Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, email, presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.

Nice To Haves

• Bachelor degree preferred.
• Management/Supervisory experience preferred.

Responsibilities

• Directing, supervising and coordinating daily activities of a Physician Practice.
• Supervising Physician Practice operations to ensure prompt and courteous treatment of patients as well as other aspects of the Practice.
• Assisting in developing policies and procedures in conjunction with upper management to maintain the effective and efficient operation of the Practice.
• Managing personnel issues including new employee training, performance management and disciplinary actions.
• Interviewing new employee prospects and participates in hiring decisions for designated office.
• Being responsive to the needs and requests of providers and escalates issues Regional leaders or Administrators where appropriate.
• Performing annual written performance appraisals of support staff.
• Performing other duties as assigned.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED