Practice Support Assistant - Primary Care

Mount Sinai Health System • New York, NY

3d

About The Position

Provides support for a variety of tasks to ensure the practice is running smoothly.

Requirements

• Associate Degree or High School Diploma/GED plus two years of related experience.
• 2 yrs. of experience.

Responsibilities

• Greets and receives patients/visitors to practice facility. Answer routine questions and assures appropriate intake forms are completed properly.
• Answer telephones and appropriately forwards messages
• Schedules and confirms appointments. Follow-up calls to “no-show” and “cancellation” appointments
• Mailing of New Patient Registration Package.
• Maintains cleanliness of facility and organization of workstation.
• Prepares patient’s chart. Attach appropriate clinical forms and superbill Process insurance verification.
• Completes and reviews routine billing documents (Demographic information, superbills, etc.)
• Collects on-site payments as necessary. Review patient’s account and check for previous balance. Generate Daily Transaction Reports
• Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.
• Retrieves and files patients’ medical chart (Do not file anything without physician’s signature). Type necessary letters. Prepares and sorts outgoing and incoming mails.
• Review incoming urgent lab and diagnostic reports. Attach to patient’s chart and present to physician’s attention promptly.
• Provide cross coverage when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree