Pre-Approval Specialist

CrossCountry Mortgage, LLCCasper, WY
5d

About The Position

The Pre-Approval Specialist serves as a liaison between the organization’s internal and external clients. The Pre-Approval Specialist oversees and is directly involved in the loan process from start to finish in efforts to aid CrossCountry Mortgage borrowers to the best financial program.

Requirements

  • Bachelor’s degree and/or equivalent combination of education/experience.
  • 3-5 years residential mortgage processing experience.
  • Knowledge of RESPA guidelines and all mortgage and consumer regulations.
  • Knowledge of DU, LP, Microsoft Outlook, and Windows.
  • Excellent math and analytics skills.
  • Excellent communication skills.
  • Excellent prioritization and time management skills to meet deadlines.

Nice To Haves

  • Experience with Encompass LOS, preferred.
  • Prior underwriting or processing experience, a plus.

Responsibilities

  • Provide superior customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents.
  • Review and audit income, assets, run DU, and verify credit documentation within mortgage file to ensure loan stability.
  • Review mortgage loan disclosure packages and deliver to borrower, includes but not limited to rate disclosure and re-disclosure packages.
  • Assist in managing a pipeline consisting of Conventional, FHA, VA and USDA loans, along with 203k, Jumbo, and reverse mortgage products.
  • Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
  • Review the file for any missing documentation that best supports approval.
  • Communicate loan program and costs with borrowers. (License required for this duty to be performed.)
  • Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.).
  • Input feed for disclosures, present, and set up loan to best fit borrower’s needs.

Benefits

  • CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
  • We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
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