Premium Audit Team Lead

Arch Insurance Group Inc. • New York, NY

1d • Remote

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: This position reports to the AVP of Premium Audit. The Premium Audit Team Lead is a hands-on leadership role responsible for direct oversight of assigned work groups that perform preparation and completion of premium audits including but not limited to field exposures to final billing calculations. The position is a working management role that is also an individual contributor (50%) to the work area of oversight. They will play a key role in the oversight, development and creation of standardized documentation and LEAN practices will be leveraged to drive business value, continuous improvement and customer engagement.

Requirements

• Minimum of 5 years experience in Premium audit
• Strong working knowledge of assigned Premium Audit area and preferred knowledge of Arch systems & workflows
• Effective Leadership skills and ability to develop high performing teams
• Exceptional communication, collaboration, and interpersonal skills to effectively develop productive working relationships
• Excellent time management and organizational skills, with the ability to prioritize duties and multi-task
• Strong technical, analytical and business acumen skills, forward thinking with a mindset of continuous improvement
• College degree or equivalent experience in the Insurance Industry

Responsibilities

• Direct engagement with Brokers, UW and Insureds
• Work with the Department AVP, to ensure timely completion of rush and priority audit output
• Assists in training new hires and current employees on systems, workflows & procedures
• Ensures compliance and regulatory standards are maintained
• Continuously improve the efficiency of daily processes utilizing LEAN management systems
• Help build operational metrics that achieve productivity targets, reduce costs, identify areas for improvement and deliver excellent customer service
• Effectively lead team through change and transformation efforts to retain talent and upskill staff
• Responsible for performance management, coaching, mentoring and development of direct report
• Supervision of the work functions completed by offshore Premium Audit staff
• Active performance in the completion of department premium audit output (50% time)

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level