Premium Operations Associate

Arch Insurance Group Inc.

3d • Remote

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Premium Operations Associate supports the day-to-day processing of premium and commission transactions across various insurance products. This entry-level role is ideal for individuals looking to build a career in insurance operations. The Associate works closely with senior team members to ensure data accuracy, timely processing, and compliance with internal procedures and external requirements. This role offers opportunities to learn core operational processes and contribute to the success of the underwriting service operations team. This candidate can sit 100% remote in Eastern or Central time zone.

Requirements

• Strong attention to detail and accuracy.
• Basic analytical and problem-solving skills.
• Effective written and verbal communication.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and grow in a fast-paced operational setting.
• Proficiency in Microsoft Excel and willingness to learn new tools and systems.
• Associate’s or Bachelor’s degree in Business, Finance, Insurance, or a related field preferred.
• 6 months to 3 years of experience in insurance (operations), finance, or administrative operations.

Nice To Haves

• Loss sensitive adjustment experience preferred, but not required.
• Internship or coursework related to insurance or financial services is a plus.

Responsibilities

• Assist in the entry, validation, and reconciliation of premium data from agents and brokers.
• Support the processing of premium adjustments and commission calculations under the guidance of senior team members.
• Support billing processing with entry into applicable systems.
• Monitor incoming payments and assist in verifying the accuracy of cash application records.
• Help prepare reports and documentation for internal use and external audits.
• Communicate with internal stakeholders to resolve basic discrepancies or data issues.
• Maintain accurate records and follow established procedures to ensure compliance and consistency.
• Participate in training and development activities to build knowledge of insurance operations and systems.
• Support process improvement initiatives by identifying inefficiencies and suggesting enhancements.

Benefits

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree