Premium Supervisor

ASM Global•West Sacramento, CA

1d•$21

About The Position

Premium Supervisor Job Description The Role: Under the direction of the Premium Manager, the Supervisor is responsible for the overall operation of the assigned premium areas. Supervisors provide leadership, direction, and guidance for all frontline outlet staff while upholding all company policies and procedures. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals, including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.

Requirements

Must be at least 18 years old
Must be able to obtain CA Food Handlers Certification
Must be able to obtain RBS (alcohol) Certification
Must be flexible to work all Sutter Health Park events including late nights, weekends and holidays
Must be able to work at a fast pace
Must be able to lift and carry up to 50 lbs.
Constant standing, walking, bending, reaching, and repetitive motions.
Able to perform normal lifting of stock, up to 50 lbs.

Nice To Haves

Food & Beverage experience required; orientation and on-the-job training are provided.
Must be pleasant, courteous, and enjoy working with people.
Must be able to work in a team environment.
Must be able to remain calm in stressful situations.
Must be able to smile, maintain positive body language, and consistently provide positive guest service.
Must be able to make generalizations, evaluations, and decisions without immediate supervision.

Responsibilities

Must maintain a friendly, positive attitude and a professional demeanor at all times.
Reports for scheduled events on time and reports to assigned area in a timely manner.
Fulfills opening and closing duties as dictated by management.
Ensures that all game day staff are completing assigned duties to the quality mandated by company standards.
Resolves guest issues and ensures customer satisfaction.
Ensures that all supplies are stocked as per set par levels, all work areas and outlets are clean, and game day staff are conducting themselves in a professional manner.
Efficiently and accurately completes required paperwork.
Maintains a leadership presence at all times in the clubs, dining room, bar, and kitchens.
Works as a team with fellow associates and other service departments within the club and stadium.
Performs and successfully completes tasks assigned by management.