President & Chief Executive Officer

Goodwill Industries of Tenneva, inc. • Kingsport, TN

2d

About The Position

Goodwill Industries of Tenneva is a mission-driven social enterprise dedicated to changing lives through the power of work. Through our retail stores, workforce development programs, and community partnerships, we provide employment services to individuals facing barriers to employment across Northeast Tennessee and Southwest Virginia. Every purchase made and donation received directly supports programs that provide job training, career services, and opportunities for individuals to build skills and achieve economic independence. Our work strengthens communities by empowering people to reach their full potential through education, training, and employment. Lead with Purpose as Our Next CEO Goodwill Industries of Tenneva is seeking a dynamic and visionary President & Chief Executive Officer (CEO) to lead our organization into its next chapter of impact and growth. The CEO serves as the driving force behind our mission—championing opportunities that transform lives by helping individuals overcome barriers, achieve self-sufficiency, and unlock their full potential. In partnership with the Board of Directors, this leader will shape strategy, inspire innovation, and cultivate a culture of excellence across the organization. This is more than an executive role—it’s an opportunity to empower people, strengthen families, and build brighter futures across Northeast Tennessee and Southwest Virginia.

Requirements

• Passion for mission-driven or philanthropic work
• Proven success leading and growing a complex, multi-faceted organization
• Strong financial and operational management experience
• Ability to build strategic partnerships and drive shared outcomes
• Commitment to Goodwill’s mission, vision, and values
• Experience working with and reporting to a Board of Directors
• Executive presence with the ability to inspire diverse audiences
• Strong analytical, decision-making, and problem-solving skills
• Visionary, community-focused, and mission-driven leadership style
• Empowering and servant-oriented leadership approach
• Strong business acumen with experience managing large budgets and social enterprise models
• Skilled relationship builder across public, private, and nonprofit sectors
• Exceptional communicator who can engage staff, donors, and stakeholders
• Bachelor’s degree, required
• Minimum of 10-15 years of progressive leadership experience
• 5+ years in senior executive management
• Experience leading large teams and multiple departments
• Experience in Nonprofit leadership
• Business and social enterprise experience operating in retail locations, multi-location operations, business management and budget oversight
• Ability to pass background checks.
• Frequent travel within the territory, including visits to business locations; occasional travel across the U.S. for conventions or meetings.

Nice To Haves

• Master’s Degree, preferred

Responsibilities

• Develop and execute short- and long-range strategic, financial, and operational plans aligned with the mission
• Lead strategic planning efforts to increase individuals served and expand environmental impact
• Strengthen Goodwill’s position as the donation destination of choice
• Evaluate programs and operations to ensure efficiency, innovation, and mission alignment
• Oversee day-to-day operations through senior leadership, ensuring quality and performance
• Drive growth across retail, donation centers, and eCommerce operations
• Ensure strong financial stewardship, compliance, and transparent reporting to the Board
• Safeguard organizational assets through sound internal controls
• Guide development of workforce programs that place individuals into meaningful employment
• Foster a culture where the mission begins internally—supporting employee growth and self-sufficiency
• Expand partnerships to enhance service delivery and community impact
• Recruit, develop, and support senior leaders while building strong leadership pipelines
• Inspire a mission-driven, results-oriented, and values-based organizational culture
• Provide clear, timely reporting to the Board of Directors
• Serve as the primary spokesperson for Goodwill Tenneva
• Represent the organization locally, regionally, and nationally, including within the Goodwill Industries International network
• Build and strengthen relationships with government agencies, businesses, and community organizations
• Drive donor engagement, fundraising, and strategic partnerships

Benefits

• Generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Executive