Prin. Systems Administrator
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Systems Operations Administrator The Systems Operations Administrator plays a key role in accelerating time‑to‑market by embedding quality into every stage of our processes. Supporting the Professional Services business within Acute Care and Monitoring, this role applies advanced technical expertise to support our system and tool foundation, solve complex challenges, enhance operational efficiency, support customer needs, and ultimately contribute to im proved patient outcomes. Participate on systems operations and support teams responsible for global systems and Vital Sync remote support environments. Provide full lifecycle management of remote support tools to ensure reliable system operations. Support global discovery, design, documentation, and optimization of systems. Lead user, vendor, and governance processes ensuring compliance with data security, privacy, architectural policies, and Quality Assurance guidelines. Define and drive innovation in remote monitoring, remote access, and system efficiency. Provide domain expertise for monitoring solutions in hospital environments. Develop and deploy tools that enable field installations and configurations. Offer training and enablement to ensure proper system usage and adoption. Create, maintain, and improve system documentation. Deeply understand and support reporting needs, including gathering and refining requirements for custom reports. Deliver holistic system insights that support business growth and improved operational outcomes. Perform other responsibilities and tasks as assigned by Management.
Requirements
- BS Degree in any field.
- Strong data analytics skills and experience.
- Proficiency in Microsoft Word, Excel, Project, PowerPoint, and Visio.
- Self-starter with strong work ethic and initiative.
- Strong written and verbal communication skills.
- Exceptional communication skills, with the ability to engage effectively at all organizational levels, including executive leadership.
- Highly organized with strong attention to detail and the ability to manage competing priorities.
- Skilled in influencing cross-functional and external teams toward shared goals.
- Recognizes when to escalate issues and engage governance structures.
- Offers strategic insights and recommendations to support diverse stakeholder needs.
- Operates with urgency and a results-driven mindset.
- Understands stakeholder roles and resource alignment within project teams.
- Ability to oversee technical projects involving infrastructure deployment, cloud migration, and security enhancements.
- Experience with system administration, virtualization, and secure networking to manage cross-functional teams, coordinate IT implementations, and ensure compliance with industry standards.
- 7–10 years of monitoring experience with various tools.
- 5+ years of Windows Server experience.
- Experience supporting commercial products.
- Experience with network operations and protocols.
Nice To Haves
- Experience with governance processes and procedures.
- Powershell experience in hospital environments.
- Experience with SQL systems.
- Working knowledge of SNMP
- Understanding of clinical applications in hospital settings.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Responsibilities
- Full lifecycle management of remote support tools (e.g., N-Able, CyberArk, Imprivata CPAM).
- Manage global system discovery, design, user administration, and vendor coordination.
- Optimize existing systems, documentation, and enablement workflows.
- Define and track efficiency metrics.
- Provide expertise in remote system monitoring, SNMP, and Windows Server environments.
- Support commercial product performance through monitoring solutions.
- Develop and deploy hardware/software tools for field and remote operations.
- Support creation of custom reports through structured requirements gathering.
- Provide data analytics insights and help define repeatable reporting processes.
- Create and maintain system documentation.
- Provide training to ensure proper system utilization.
- Enable cross-functional and cross-cultural collaboration.
- Partner with the GSO to ensure compliance with Medtronic policies.
- Lead NPTV compliance processes for new systems.
Benefits
- Medtronic offers a competitive Salary and flexible Benefits Package
- A commitment to our employees lives at the core of our values.
- We recognize their contributions.
- They share in the success they help to create.
- We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
