Principal Associate, HR Business Partner - Retail Bank

Capital One • McLean, VA

2d • $109,900 - $137,900

About The Position

Principal Associate, HR Business Partner - Retail Bank Are you a strategic HR professional who thrives on driving organizational effectiveness and helping leaders navigate complex business challenges? At Capital One, our HR Business Partners are high-valued, strategic thought partners integrated into the fabric of the business. As a Principal Associate (PA), HRBP within C&O, specifically the Retail Bank, you will be a key advisor to Senior Directors and their leadership teams. You will play a pivotal role in shaping talent strategy, driving culture, and ensuring our Branch organizations are positioned for long-term success. This role is designed for a consultant who can connect the dots between business goals and people solutions, leveraging a deep network of HR specialists to drive results at scale.

Requirements

• Bachelor’s Degree or military experience.
• At least 3 years of experience in Human Resources OR at least 3 years of experience in Management Consulting.
• At least 3 years of client-facing consulting experience.

Nice To Haves

• 5+ years of experience as an HR Business Partner or in a similar talent strategy role.
• Proven experience influencing and coaching Senior Director-level leaders (or equivalent).
• Demonstrated ability to collaborate across specialized HR functions (e.g., Recruiting, Compensation, Legal) to solve complex problems.
• Experience with organizational design, change management, or workforce planning.
• Strong communication and presentation skills, with the ability to convey complex people data to executive stakeholders.

Responsibilities

• Strategic Business Advisory: Serve as a primary HR consultant to Senior Director-level leaders. Translate business goals into actionable people strategies that drive performance, engagement, and organizational health.
• Integrated HR Partnership: Act as the primary point of integration between the business and the broader HR ecosystem. You will partner cross-functionally with Associate Relations, Compensation, Talent Acquisition, and People Strategy & Analytics to deliver holistic solutions that meet multifaceted talent and business needs.
• Organizational Design & Workforce Planning: Partner with leadership to evaluate and evolve organizational structures. You will guide workforce planning and change management initiatives to ensure our frontline model remains agile and effective.
• Leadership Coaching: Act as a trusted coach to senior leaders, providing insights on leadership style, team dynamics, and talent management. You will help leaders build high-performing teams and a robust internal talent pipeline.
• Data-Driven Talent Insights: Leverage people analytics to identify trends in retention, performance, and engagement. You will move beyond reporting to provide "storytelling" insights and recommendations that influence business decisions.
• Talent Management Orchestration: Lead high-impact HR processes including performance cycles, talent reviews, and compensation planning. You will ensure these processes are executed with a focus on equity, transparency, and high performance.
• Proactive Issue Resolution: Guide leaders through navigating complex behavioral and performance-related themes. While collaborating with Associate Relations on specific cases, you will focus on identifying the "root cause" themes to drive long-term change at scale.
• Project Leadership: Spearhead complex, cross-functional HR projects and pilots that impact the broader Retail Bank enterprise, ensuring consistent experience and execution across different markets.

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees