Principal Customer Success Manager - Remote
About The Position
Principal Customer Success Manager role is responsible for driving adoption and success of CLSS offerings among ESD/SMB customers. This role shapes key partnerships, identifies solution gaps, and influences portfolio growth across the software customer base. The position requires cross-functional collaboration and thought leadership to deliver meaningful insights and drive operational excellence. Reporting Relationships: Reports to Director of Fire Software Sales , dotted line to Director of Offering Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Responsibilities
- Driving adoption and success of CLSS offerings among ESD/SMB customers.
- Shapes key partnerships
- Identifies solution gaps
- Influences portfolio growth across the software customer base.
- Cross-functional collaboration
- Thought leadership to deliver meaningful insights
- Drive operational excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
