Principal Engineer, CRM & MarTech

Stitch Fix
107d$130,900 - $218,000

About The Position

Stitch Fix’s CRM & MarTech engineering team is looking for an experienced engineer to lead our team in integrations, platforms, and capabilities that attract and convert visitors to clients and keep existing clients engaged and ordering Fixes. We support Marketing by connecting with clients to demonstrate Stitch Fix’s value, collect data to serve clients throughout their lifecycle, enable a first-Fix experience that delights, and create a personalized experience that keeps clients coming back.

Requirements

  • 7+ years of experience as a software engineer, including 2+ years of experience in technical leadership, driving technical decisions and guiding broader project goals.
  • Hands-on experience building and scaling resilient microservice architectures at scale (e.g., Ruby on Rails, Postgres, Kafka, React, AWS, Sidekiq, GraphQL).
  • Previous experience working in a Marketing Technology stack (CRM, CDP, email, SMS, push notifications, Google Tag Manager, etc.) and partnering with marketing teams, preferably in a retail context.

Nice To Haves

  • Experience building, architecting, deploying, and monitoring solutions on the AWS platform.
  • Familiarity with various AWS services such as EC2, S3, RDS, CloudWatch, etc., and infrastructure-as-code tools such as Terraform, CloudFormation, or CDK.

Responsibilities

  • Serve as the technical leader for a high-impact team, designing solutions that directly influence client conversion, engagement and retention.
  • Collaborate with marketing stakeholders and cross-functional partners to lead the technical discovery, decision-making, and project execution.
  • Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to foster the growth of others.
  • Help direct the team’s investment in impactful directions while contributing to a culture of technical collaboration and scalable, resilient systems.

Benefits

  • Competitive salary
  • Medical, dental, vision, and other benefits
  • Equity in the form of restricted stock units depending on employee and company performance
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