Principal Payment Product Readiness

Capital OneRiverwoods, IL
3d

About The Position

The Principal Payment Product Readiness Manager is responsible for creating Go-to-Market (GTM) strategies to support product adoption for digital products and capabilities (Tokenization and Fraud Products). This individual will apply the Go-to-Market (GTM) framework and work across multiple stakeholder groups to create solutions that best support the needs of the ever-changing payments ecosystem. Principal Payment Product Readiness Manager’s work will support a variety of clients, including issuers, merchants, acquirers, digital enablers and payment providers in a global environment.

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 6 years of payments industry experience in product-go-to market, technology, operations, customer service, marketing, finance or communications

Nice To Haves

  • Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing
  • 8+ years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance or communications
  • SAFe (Scale Agile Framework) certification
  • Experience using SQL and Teradata or Splunk knowledge
  • Experience launching products or technical services, including success in a global environment

Responsibilities

  • Go-to-Market Leadership: Lead the creation of Go-to-Market strategies and plans to drive product adoption
  • Stakeholder Alignment: Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery
  • Market Strategy and Positioning: Support product positioning in the market by incorporating relevant marketing strategies
  • Content Development: Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention
  • Market Expertise and Education: Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities
  • Client Team Communication: Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration
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