About the position
This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying, selling, and renting process. The Customer Growth team plays an integral part of the overall Redfin's business. We convert Redfin's 50M+ unique monthly visitors to Redfin customers by requesting a mortgage pre-qualification or a tour / selling consultation with Redfin real estate agents in order to initiate their home buying or selling journey. We look for opportunities to effectively merchandise our service offerings and benefits to Redfin visitors throughout our website, app, and emails. We also look for opportunities to streamline the checkout flow to request mortgage, tour or selling consultation service, while setting clear expectations around the next steps. Since these opportunities are so foundational to Refin's overall success, this role will collaborate closely with a number of teams across Redfin. That's where you come in. We're looking for a talented Principal Product Manager to chart our path forward to drive more customer growth. Your vision and solutions will directly and significantly impact Redfin's profitability. You'll be in charge of offering Redfin services to as many Redfin visitors, balancing between iterative experiments and bigger bets with many layers of risk and ambiguity.
Responsibilities
- Build a vision and product strategy, while driving a cross functional and leadership alignment.
- Forge roadmaps, requirements, and product designs, setting concrete goals to measure team success.
- Work with stakeholders across businesses to build a cohesive experience, navigate tradeoffs, and drive business results.
- Define and execute on the product roadmap for your team, rallying a cross-functional team of engineers, designers, marketers, and analysts to ship world-class products.
- Influence engineering leaders on technical directions that have strategic impact.
- Dive deep into data with analysts to offer critical insights and execute on product improvements.
- Effectively communicate progress, outcomes, and recommendations to executives through clearly written narratives and reviews.
- Improve the company's best practices and mechanisms as a senior Product leader on the team.
Requirements
- 8+ years of Product Management experience working with a team to build and deliver new products or experiences, preferably with an MBA degree.
- Able to influence executives and entry-level employees alike across multiple functions.
- Demonstrated ability to quickly develop subject matter expertise in a complex area.
- Deep customer empathy; ability to listen to users, understand their key problems, and develop intuitive solutions.
- Track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable.
- Great communicator; ability to distill a challenging problem into its essential elements and clearly communicate vision.
- Data-driven; able to articulate complex issues in a simple way.
Benefits
- Competitive compensation with a salary, bonuses, and stock grants.
- Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave.
- Amazingly smart and fun teammates, and a management team invested in your growth and success.
- A great work environment with free food and snacks, happy hours, game nights and hackathons.
