Principal Product Manager (Prisma Access)

Palo Alto Networks • Santa Clara, CA

1d • Onsite

About The Position

As a Principal Product Manager for Prisma Access, you will define and execute the SASE product strategy and roadmap for the AI era. This position requires deep technical and architectural expertise, with a specific focus on leveraging Agentic AI to deliver cutting-edge, AI/ML-powered Network security solutions. You will be responsible for the complete product lifecycle, and crucially, engaging with critical customers on complex deployments. A key function is to proactively lead and unblock high-value deals, ensuring the security of our most critical customers and maintaining Prisma Access's position as the industry-leading SASE solution through close collaboration with internal teams.

Requirements

• BS/MS in Electrical Engineering or Computer Science, or equivalent work experience.
• Bachelor's degree with 12 years of experience or Master's degree with 8 years of experience or PhD with 5 years of experience in product management or Solution Architecture or technical marketing experience in enterprise networking, cloud security, Network Security, SASE, Cloud Infrastructure, or enterprise-grade SaaS platforms.
• Demonstrated success in owning the full product lifecycle, from writing requirements to driving customer adoption.
• Exceptional consensus-building and alignment-driving skills across diverse, demanding cross-functional teams, including executive stakeholders.
• Proven experience in customer engagement as Forward Deployed Engineer/PM with a track record of successfully designing, deploying, and troubleshooting large-scale SASE/ZTNA solutions, including comfort with direct technical intervention in customer environments.

Nice To Haves

• Deep understanding of networking, VPN/tunneling, and cloud networking solutions.
• Practical experience and strategic insight in Generative AI (GenAI), Agentic AI, and operationalizing AI/ML for field-level problems.
• Demonstrated experience utilizing Vibe coding and AI user experience (UX) tools such as Polymet.
• Exceptional analytical and problem-solving skills, with a proven ability to use data to drive complex, long-term product strategy decisions.
• Superior written and verbal communication skills with the ability to influence and align stakeholders from individual contributors to executive leadership.
• Proven experience driving high-velocity product releases using Agile methodologies in a hyper-growth market and making decisions based on imperfect data.

Responsibilities

• Drive the strategy and roadmap for Prisma SASE, for the AI era, and manage the complete product lifecycle from conception through post-release.
• Define, prioritize, and manage the product requirements backlog, making trade-off decisions and developing business cases to align with strategic goals and disrupt the market.
• Collaborate cross-functionally (Engineering, UX, Marketing, Sales, Customer Success) for unified execution, integrated solutions, and GTM enablement.
• Systematically capture, analyze, and codify deployment intelligence from field engagements to directly inform the Prisma Access roadmap.
• Serve as the ultimate, hands-on technical escalation point for the most demanding customers and mission-critical deployments, proactively translating field blockers into AI-driven product capabilities.
• Own the product relationship for top-tier customers, providing deep-dive troubleshooting and architectural remediation for deployment and architectural challenges.
• Define detailed, technical requirements (L2-L7 Network Security, Proxy, SASE protocols) and integrate AI/ML into Prisma Access for policy, config, troubleshooting, and anomaly detection.
• Analyze market trends in Network security and AI/ML, conduct competitive research, and lead design partner programs to validate product ideas and maintain a clear product strategy.
• Act as a key subject matter expert, evangelist, and mentor, challenging the status quo and driving product initiatives that span multiple technical domains across the Palo Alto Networks portfolio.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal