About the position
Every day, millions of brands, sellers, and customers rely on Amazon’s marketplace integrity. The Intellectual Property Protection (IPP) team’s vision is to build a world free of counterfeits and infringing products – where customers feel confident about every purchase and brands can safely grow their businesses. Our team designs and builds high-performance software systems using machine learning to identify and prevent abuse on behalf of brand owners worldwide. We are looking for a motivated, entrepreneurial, high-judgment Principal Product Manager - Tech to lead the next generation of seller-facing protections and enforcement transparency. In this role, you will own end-to-end product strategies that enable fair enforcement, reduce seller friction, and improve clarity and consistency in how IP-related actions are communicated and remediated. You will develop new scalable solutions and intuitive experiences that help sellers understand, appeal, and avoid violations—strengthening trust in the enforcement process while upholding catalog integrity.
Responsibilities
- Define and drive technical product strategy for seller-facing systems and interfaces that support scalable, fair, and comprehensible IP enforcement
- Manage the effectiveness metrics and business impact of seller experience improvements across Amazon’s global stores
- Create, prioritize, communicate, manage, and execute roadmaps for tools and messaging systems that support sellers through enforcement lifecycles
- Bring innovative ideas to protect brand integrity while ensuring legitimate sellers can succeed with clear guidance and fair recourse
- Report progress and influence decisions with executive leadership, representing both enforcement goals and seller trust metrics
- Work closely with ML scientists, engineers, and policy teams to invent remediation and prevention solutions that are technically sound and policy-aligned
- Interface with global brands and sellers to understand requirements, pain points, and evolving abuse patterns
- Set clear, measurable quality goals for seller transparency, resolution speed, and experience satisfaction
- Drive technical decisions that balance customer trust, seller fairness, and operational efficiency
Requirements
- 8+ years of technical product or program management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience technical product management
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
- Experience with feature delivery and tradeoffs of a product
Nice-to-haves
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Master’s Degree in Computer Science, AI/ML, or related technical field
- Experience with large-scale ML systems and model deployment
- Deep understanding of security, fraud detection, or abuse prevention technologies
- Demonstrated ability to successfully influence stakeholders without formal authority, leading cross-functional teams across business units
- Experience in building and driving adoption of new technical solutions
- Experience representing and advocating for various stakeholders during executive-level prioritization and planning
- Experience contributing to engineering discussions around ML architecture decisions and strategy
- Understanding of global intellectual property protection challenges and regulatory landscape
- Experience designing friction-reducing experiences for sellers and developing appeal or remediation pathways
- Familiarity with Amazon Selling Partner tools and seller-facing product lifecycles
Benefits
- 401k
- health_insurance
- dental_insurance
- vision_insurance
- life_insurance
- disability_insurance
- paid_holidays
- paid_volunteer_time
- tuition_reimbursement
- employee_stock_purchase_plan
- performance_bonus
- sign_on_bonus
