About the position
At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Lumeris is a fast growing technology enabled healthcare services company that is transforming healthcare at scale while still operating with nimbleness and an entrepreneurial mindset. Lumeris provides cutting-edge solutions to some of the thorniest issues in the $4 Trillion healthcare industry. With more than a decade of success and expansion in the marketplace, Lumeris has developed a best-in-class population health services platform that enables health systems to ensure high quality and outcomes with affordable and engaging care. Lumeris’ portfolio also includes Essence Healthcare, one of the premier and most recognized Medicare Advantage (MA) plan.
Responsibilities
- Frequently interact with customers, partners, and internal business stakeholders to develop an understanding of pain points and unmet needs.
- Work with the MA offering leadership to conduct market, regulatory, and competitive research to identify new attractive market opportunities, and assist with customer segmentation.
- Develop and articulate the value proposition for the various solutions.
- Establish the strategy for product expansion and for introducing product adjacencies.
- Establish the strategy for advancing internal operational capabilities.
- Validate the product strategy with lean development principles and agile experimentation, working hand on hand with the software development organization.
- Work with the commercial and operational teams to ensure operational readiness and drive go to market activities as needed.
- Drive prioritization across various internal and external constituents.
- Develop and clearly communicate execution roadmaps, and be the owner of the rolling roadmap processes.
- Drive the details of the execution plans with the software development organization, including resource planning and prioritization.
- Manage the solution development lifecycle for new capability builds, including: development of new services capabilities, partnering with internal and external experts as needed; providing relevant inputs to technology enablement partners (internal & external) to facilitate development activities; and development of required implementation tools and playbooks.
- Document user requirements for implementation and ongoing maintenance.
- Collaborate with internal and external technical resources to ensure the accurate translation of business requirements to technical requirements as needed for development.
- Leverage analytics and data-driven decision making, coupled with intuition and a good understanding of the healthcare ecosystem and health plan operations.
- Stay abreast of the latest developments, advances, and trends in healthcare and healthcare technology.
Requirements
- Bachelor's Degree in a relevant field of study.
- 3+ years of experience in healthcare and health plans.
- 7+ years of experience in product management.
- A customer focused leader.
- Experience in Medicare Advantage is highly preferred.
- Comfortable presenting to and communicating with customers and executives.
- Competitive and entrepreneurial mind-set to drive solution-market fit and grow solutions in new and existing markets.
- Experience in product management for technology-enabled products and services.
- Experience with product lifecycle management.
- Experience with healthcare economics (specifically payer and provider value-based reimbursement), healthcare market trends, and rapidly acquiring information through various sources to make educated judgements.
- Collaborative mindset to work with a cross-section of engineering, sales, marketing, clinical, operations, and analytics to develop solution-oriented products.
- Ability to work on multiple projects with varying deadlines.
- Excellent organizational, verbal, written, and interpersonal communications skills.
Benefits
- Medical, vision, dental, well-being programs.
- 401(k) with company matching.
- Life insurance.
- Paid time off including paid leave.
