Principal Product Manager

Microsoft • Redmond, WA

1d

About The Position

Overview
Shape the future of cloud and AI. Empower the world.
Microsoft’s hyperscale infrastructure powers productivity for millions worldwide. The M365 Core Platform Fleet & Capacity PM team is the strategic force behind this scale, owning end-to-end capacity planning, datacenter and fleet strategy, systems architecture, SKU definition, supply–demand balancing, capacity delivery, and fleet health.
As a Principal Product Manager, you’ll lead initiatives that transform Microsoft’s infrastructure into a platform for the next era of AI-driven services. This role demands clarity, influence, and execution excellence at a global scale—spanning the full lifecycle from long-range demand forecasting and investment planning through live capacity delivery and optimization.
This is your chance to:
Accelerate your growth by tackling real-world challenges in fleet strategy, capacity planning, automation, and next-generation AI systems.
See your work scale globally, shaping how Microsoft plans, builds, and delivers capacity to power services used across continents.
Be at the center of innovation, leading the convergence of AI, infrastructure, and capacity planning at hyperscale.
Bring your passion for technology and your bias for action. Join us to push the boundaries of what’s next.
What Sets You Apart
Architect of Clarity: You transform ambiguous, high-stakes fleet and capacity challenges—spanning demand uncertainty, supply constraints, and technical tradeoffs—into clear, actionable strategies that align engineering, business, and leadership.
Velocity with Rigor: You deliver at scale without sacrificing quality, driving execution that balances speed, precision, and resilience across planning, build, and live operations in environments where failure isn’t an option.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Demonstrated experience applying AI technologies to operational systems, including planning, forecasting, or optimization workflows.
• Experience in the use of AI technologies and their application in operational, planning, or decision-support systems.
• Experience in cloud infrastructure, capacity planning, fleet management, or service reliability engineering.

Responsibilities

• Own roadmap and execution: Define capabilities for hyperscale fleet and capacity platforms and design with AI at the core. Lead scenario walkthroughs, capacity reviews, and golden configuration decisions to ensure precision, resilience, and scalability.
• Own capacity planning: Lead long-range and near-term capacity planning across compute, storage, and network. Translate demand signals into investment strategies, supply plans, and executable roadmaps that balance growth, cost, and risk.
• Drive clarity and alignment: Influence senior stakeholders to turn ambiguous fleet and capacity challenges into actionable strategies. Define success criteria, manage tradeoffs, and secure sustained investment for initiatives that matter.
• Bridge planning to live: Partner across engineering, supply chain, finance, and operations to ensure plans translate into on-time capacity delivery. Anticipate constraints, drive mitigation strategies, and adapt plans as demand and supply evolve.
• Champion customer advocacy: Build rollout and support plans that amplify adoption and strengthen trust. Integrate customer and workload feedback into capacity and fleet decisions for continuous improvement.
• Optimize performance: Use data and AI-driven insights to forecast demand, identify bottlenecks, optimize utilization, and manage lifecycle decisions (e.g., expansion, rebalancing, or deprecation). Predict risks and mitigate them proactively.
• Raise the bar: Thrive in high-scale environments by bringing clarity, energy, and operational excellence to every initiative. Drive measurable impact for customers and the business while elevating team fundamentals—crisp communication, stakeholder engagement, and data-informed decisions.
• Lead as an AI-forward PM: Leverage AI tools (e.g., Copilot) to accelerate analysis, forecasting, documentation, and decision-making. Experiment with AI-driven approaches to capacity planning and fleet optimization, quantify impact on velocity and quality, and share learnings to raise the bar across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level