Principal Product Managers, Technical

About the position

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Principal Product Managers, Technical located in Bellevue, WA will serve as Subject Matter Experts on identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity.

Responsibilities

• Owns end-to-end product management for complex, cross-platform solutions, including vision and roadmap creation, and technical capabilities.
• Designs and drives end-user product research, leveraging customer insights and fostering a customer-first mindset.
• Partners with stakeholders and leadership to understand customer experience, identify opportunities, and advocate for the customer.
• Conducts quantitative and qualitative data analysis to identify innovation opportunities and root causes of issues, often collaborating with data scientists.
• Utilizes rapid hypothesis-driven testing methodologies (e.g., A/B testing, paper prototypes) to inform direction and prioritize investment.
• Conducts cost-benefit, ROI, and NPV analysis to support decision-making and secure product funding.
• Anticipates industry trends and incorporates analyses into the product process, maintaining current understanding of tech trends.
• Communicates and influences at SVP/EVP/C-level and below, including delivering product presentations and managing ad hoc analysis requests.
• Owns and manages product backlog and priorities, ensuring alignment with business and customer impact, typically serving multiple Agile/Scrum teams.
• Collaborates with Agile teams to ensure efficient flow of feature and story elaboration activities, including key Agile ceremonies (e.g., PI Planning, System Demo).
• Leads discussions with external third parties to assess partnerships and licensing opportunities.
• Manages and maintains dashboards and reports that track product health and success metrics, and conducts Product Quarterly Business Reviews (QBRs).
• Runs beta and pilot programs with early-stage products, collaborating with advertising and public relations to promote the product.
• Supports sales, marketing, and other stakeholder teams with product or technical knowledge and additional documentation.
• Assists with the overall execution of the software development process, from strategy and architecture through deployment and support.
• Anticipates and communicates technical challenges to stakeholders, making educated trade-off decisions with the team.
• Accountable for product quality and performance in the production environment, including response to critical defects.
• Manages development of adoption tools and training materials, driving improvements to resolve execution, operational, and organizational issues.
• Supports and enables core agile practices and tenants, including efficient just-in-time flow, lean practices, and DevOps CICD.
• Develops positive working relationships with technical and non-technical teams, including sales, marketing, legal, finance, and external partners.
• Regularly mentors and provides informal coaching to other Product Management staff and team members.
• Presents at educational workshops, reviews professional publications, establishes personal networks, and participates in professional societies.

Requirements

• Bachelor’s degree in Computer Information Systems, Mechanical Engineering, or related, or its foreign equivalent, and 7 years of relevant work experience.
• Master’s degree in Computer Information Systems, Mechanical Engineering, or related, or its foreign equivalent, and 5 years of relevant work experience.

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs