Principal Program Manager, Central RME

Amazon • Nashville, TN

3d

About The Position

Amazon's Reliability, Maintenance & Engineering (RME) team ensures that our
global fulfillment and operations networks run safely, efficiently, and at peak
performance. We are hiring a Principal Program Manager to lead Central RME
end-to-end strategy and execution across launch, delivery, product and tech
teams, working closely with cross-functional partners to translate strategic
requirements into clear, executable operating models. The scope includes
navigating significant operational complexities and requires a big-picture
thinker who can assess existing business strategy, apply proven concepts, and
quickly develop innovative, scalable strategies. Strong executive presence and
exceptional written communication skills are critical for influencing Directors
and senior VPs in this high-visibility program. This role requires you work in a
fast-paced environment and will be required to lead not only at the strategic
level, but also tactically day-to-day by diving deeply into business and
technical domains.

Requirements

• Bachelor's degree
• 7+ years of program or project management experience
• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Nice To Haves

• MBA
• PMP certificate
• 7+ years of working cross functionally across several teams experience
• Experience owning program strategy and end to end delivery
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
• Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
• Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
• High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
• Demonstrated success in thinking strategically and executing methodically
• Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
• Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape

Responsibilities

• Own the end-to-end strategy and execution for programs, ensuring alignment with overall business objectives and operational strategies.
• Influence senior stakeholders through crisp written narratives, data-driven insights, and clear recommendations.
• Lead business reviews, presenting complex analyses and influencing critical decisions that shape operational networks.
• Lead cross-functional strategic planning and delivery to translate strategic requirements into clear, executable operating models.
• Act as a single-threaded leader aligning teams on priorities, decisions, and tradeoffs; collaborating with cross-functional teams to plan and execute on strategy.
• Develop and drive business and technical requirements to enable scalable strategic initiatives.
• Identify and navigate operational constraints in complex environments, proactively driving risk mitigation plans.
• Establish mechanisms, operating rhythms, and success metrics to track progress, unblock dependencies, and ensure strategic goals execution.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Principal