Principal Software Engineer (Identity)

Progress•Raleigh, NC

4d•Hybrid

About The Position

We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe people power progress. Join us as a Principal Software Engineer – Identity & Authentication and help us do what we do best: propelling business forward. This will be a hybrid role, splitting your time between your home office and our Raleigh, NC office. Candidates must already reside in the area to be considered, as we are unable to offer relocation assistance at this time. In this role, you will be a technical authority and strategic leader responsible for the design, reliability, scalability, and security of ShareFile’s identity and authentication platform. You will lead the evolution of our authentication architecture, ensuring secure, seamless access for millions of users across enterprise SaaS environments. This role requires deep hands-on expertise combined with the ability to set technical direction, mentor senior engineers, and influence architecture at scale.

Requirements

5+ years of professional software engineering experience with a strong focus on identity and authentication
Deep hands-on experience with SAML 2.0, OAuth 2.0, OpenID Connect, JWT, and modern authentication flows
Proven experience building and operating SSO and identity platforms at scale in SaaS environments
Strong backend development experience (e.g., C#, Java, Go, or Node.js) and API design
Solid understanding of authentication security principles, threat models, and mitigations
Experience integrating with enterprise identity providers
Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native architectures
Familiarity with CI/CD pipelines and infrastructure-as-code practices

Nice To Haves

Experience with IAM platforms such as Auth0, Okta, Azure AD B2C, or Amazon Cognito
Familiarity with zero-trust architectures and modern authorization models
Experience supporting compliance-driven environments (SOC 2, ISO 27001, GDPR)
Experience troubleshooting distributed systems
Experience building modern web applications using React
Strong communication skills and the ability to influence across teams
A customer-focused mindset with a passion for secure, intuitive user experiences

Responsibilities

Own and architect ShareFile’s identity, authentication, and authorization systems
Design and evolve secure, scalable solutions supporting SAML, OAuth 2.0, OpenID Connect, JWT, MFA, and social login
Lead and support enterprise SSO integrations with major identity providers (Okta, Azure AD / Entra ID, Ping, Google, etc.)
Ensure high availability, performance, and operational resilience of identity services in a large-scale SaaS environment
Drive security best practices, including token lifecycle management, key rotation, secrets handling, and compliance alignment (SOC 2, ISO, etc.)
Partner with product, platform, and security teams to deliver robust identity solutions aligned with business and compliance needs
Resolve complex production issues and participate in escalation and on-call rotations
Define and promote standards, patterns, and reference architectures for authentication and authorization
Mentor senior and mid-level engineers and contribute to architectural reviews and platform roadmaps
Champion automation, observability, and operational excellence for identity services

Benefits

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
Tuition Reimbursement program.
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays.
A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

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