Principal Software Engineer

ShiftsmartNew York, NY
10dHybrid

About The Position

We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create scalable labor solutions for the largest companies in the world, like Circle K, Pepsi, Dollar General, Starbucks and more. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple companies through a digital marketplace. We’re one of the fastest-growing startups in the country. We’ve grown 2-3x each year since we started and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we’re only getting started. Our mission is to build the world’s leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility. Join a rocketship. This is a unique opportunity to join the ground floor of a rapidly scaling business that is changing the way hourly labor works and capturing a $2 trillion dollar opportunity in the US alone. Ownership + impact. Join a team that is challenging and supporting one another to build a great business and create flexibility, choice, and upward social mobility for workers everywhere. Captain your career path. Enjoy accelerated learning and growth working with a world-class team from top tech companies (e.g. Uber, Airbnb, Google, Amazon), business schools (e.g. HBS, GSB, Wharton), and professional services (e.g. Bain, BCG, Goldman). Become a world-class executor. We believe that #ExecutionIsBinary, and are dedicated to helping you master that skill for life here and beyond. The Engineering Team enables Shiftsmart to anticipate and creatively solve problems across multiple functions with solutions that have a lasting impact for both our customers and our users. Our mission is simple: To build the world’s leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility. This role is based in New York City (HQ) with typically 3+ days per week in the office.

Requirements

  • A software expert: You have 7+ years of software engineering experience. You have a core competency in Javascript, Typescript, or Python and enjoy learning about and using new technologies
  • A collaborator and teammate: You enjoy working cross-functionally with leadership, PMs, designers, and other engineers to build products across a modern tech stack (MERN) to solve complex problems
  • Outcome oriented: You seek to understand the business context and how your technical work translates into real-world business outcomes
  • Builder: You are an entrepreneur at heart, you create clarity in ambiguity, and take initiative to own the outcome without waiting to be told
  • Startup Hungry: You are eager to work in a dynamic and fast-paced early-stage startup, and have the ability to roll up your sleeves to #GetShiftDone

Responsibilities

  • Lead complex technical projects from ideation and design through production and deployment, for example, tune the dispatch algorithm to drive shift fill rate improvements, build better onboarding experiences to increase worker conversion, and more
  • Design, architect, and build highly-performant and reliable technical features, tools, and services using Node.js, React/React Native, Mongo, Python, GCP
  • Drive the technical vision, influence product strategy, and conduct regular technical reviews
  • Monitor and maintain the performance of our product and platform in a high user volume, two-sided marketplace environment to resolve issues and clear the shift marketplace
  • Serve as a mentor for junior engineers and participate in scaling our team

Benefits

  • Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)
  • 401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%
  • Generous, fully paid parental and family leave policies
  • Pre-tax commuter benefits
  • Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan
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