Principal Software Engineering Manager - Business Enablement

Microsoft • Redmond, WA

3d

About The Position

Xbox's Creator Onboarding, Release, and Support (CORS) organization is on a mission to become the essential publishing platform for all game creators. Within CORS, the Business Enablement (BE) team builds and operates the core business systems, onboarding infrastructure, CRM platforms, data pipelines, and platform services that power the end-to-end creator journey from first sign-up to live operations at global scale.
We are looking for a Principal Software Engineering Manager to lead the Business Enablement engineering team. In this role, you will manage a team of approximately 10 full-time engineers plus vendor staff, spanning software engineering, CRM development, data engineering, and site reliability across multiple geographies. You will drive technical strategy, operational excellence, and people development while ensuring that Xbox's creator ecosystem is inclusive, scalable, and secure.
This is a people management role where you will model, coach, and care embodying Microsoft's culture, defining team objectives, enabling success across boundaries, and investing in the growth of every individual on your team.

Requirements

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 4+ years people management experience.

Nice To Haves

• Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Experience with CRM platforms (e.g., Dynamics 365), data engineering pipelines, or business process automation
• Experience leading distributed and geographically diverse engineering teams, including vendor partner management
• Familiarity with cloud-scale service operations, incident management, and SRE practices
• Track record of building inclusive teams and fostering psychological safety in engineering organizations
• Experience with security compliance frameworks and secure-by-design engineering practices

Responsibilities

• Lead, coach, and grow a diverse engineering organization spanning software engineering, CRM/Dynamics 365, data engineering, and site reliability across multiple geographies and vendor partnerships fostering a culture of belonging, continuous learning, and high performance
• Own the technical vision and engineering roadmap for Xbox's core business systems including partner onboarding, developer identity, CRM, contract automation, and data platforms ensuring alignment with CORS's strategic priorities and long-term organizational goals
• Drive production reliability and security excellence across a broad service portfolio, championing Secure Future Initiative (SFI) compliance, incident readiness, and operational rigor as foundational engineering practices
• Lead AI-driven modernization of business processes, replacing manual workflows with scalable, intelligent automation that accelerates the creator journey and unlocks new partner capabilities
• Collaborate across CORS and Xbox Business teams with Product Management, Business Development, and peer engineering teams to align on priorities, resolve cross-team dependencies, and deliver cohesive end-to-end creator experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees