Principal Technical Program Manager, AMX Employee Listening

Amazon • Seattle, WA

2d

About The Position

Use your expert technical skills and experience to deliver state of the art
employee listening technology!

We're creating a system that helps build a workplace where Amazonians can invent
and deliver on behalf of customers. Our products and services are used by ~2.4
million employees every day and enable employees to give feedback to Amazon. We
generate data, metrics, and insights in the right places to drive high quality,
high velocity, high impact decisions.

Our team combines the culture of a startup, the innovation and creativity of an
R&D lab, and technical challenges at the scale of Amazon. We expect TPMs,
engineers, and management alike to take a high-level of ownership for the
product vision, technical architecture, and project delivery. Successful
candidates will be high-bandwidth leaders who can cut through the noise,
simplify relentlessly, deliver results, and help build great teams around
themselves.

This teams serves as Amazon's central hub for employee feedback, providing tools
and systems that collect, analyze, and deliver employee feedback and insights
across the entire company.

Our ecosystem reaches nearly 2.4 million Amazon employees and affiliates daily.

Requirements

• 10+ years of engineering experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Responsibilities

• Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization.
• Lead high-visibility, cross-team initiatives including scoping, requirements gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines.
• Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VPs.
• Engage with other HR teams to proactively identify integration points within talent management systems.
• Be a technical problem solver on the team, identifying innovative solutions to prevent deadlocks and resolving issues and constraints through consensus and sound judgment.
• Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.)
• Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings.
• Collaborate with some of the best engineers in the industry.
• Contribute to delivering highly available, performant, and secure software at Amazon scale.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed