Principal Technical Program Manager

Sony

3d•$235,000 - $255,000

About The Position

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/ POSITION SUMMARY SEPS is seeking a Principal Technical Program Manager / Product Manager to drive the strategy, planning, and execution of large-scale, multi-year platform initiatives with global impact. This role operates at the intersection of product management, platform engineering, and business strategy. You will partner closely with Product Management, Engineering, Design, and Business leaders to define product outcomes, align roadmaps, and ensure successful delivery of platform capabilities that enable Sony teams and partners to build, scale, and monetize engagement experiences. Your work will directly influence platform adoption, customer value, and long-term ecosystem growth.

Requirements

15+ years of experience leading complex, high-impact platform or product initiatives in fast-paced, technology-driven environments.
Strong track record partnering with Product Management to define strategy, roadmaps, and measurable outcomes.
Outstanding communicator across all levels of management, with exceptional written and verbal skills.
Strategic thinker with strong decision-making skills under pressure.
Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems.
Track record of driving clarity and resolution in ambiguous or high-stakes situations.
Strong judgment in issue escalation, with the ability to resolve challenges independently when possible.
Experienced mentor, committed to growing team members and advancing PMO practices.
Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies.

Nice To Haves

Experience in the video game industry.
Understanding of Japanese workstyle, culture, and language.

Responsibilities

Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap.
Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces.
Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps.
Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value.
Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams.
Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making.
Drive tight alignment across product discovery, delivery, and launch activities.
Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation.
Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery.
Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health.
Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality.
Help scale product and platform processes that support global, multi-team execution.
Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability.
Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning.
Mentor program and product leaders to elevate organizational maturity.
Model calm, clarity, and accountability in high-ambiguity environments.
Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking.
Honesty, trustworthiness, and ethical conduct are material requirements for this role.

Benefits

Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistance plan and comprehensive behavioral health benefits
Fertility benefits, including surrogacy, and adoption assistance programs
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
Education assistance and student loan programs
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus