Ultimate Kronos Group-posted 11 days ago
$142,100 - $204,200/Yr
Full-time • Senior
Hybrid • Lowell, MA
Publishing Industries
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We are looking for a Principal UX Designer with deep curiosity, strong systems thinking, and a passion for shaping intuitive, compliant, and scalable user experiences in the domain of employee pay and payroll administration. In this role, you will conceptualize complex user journeys across web and mobile platforms, transforming them into detailed workflows, wireframes, and interactive prototypes. You'll work closely with our Design Systems and AI strategy teams to advance our UX vision and evolve platform-wide design patterns that address the unique challenges of HR and payroll software-such as regulatory compliance, data privacy, auditability, and localization. As a senior member of the team, you will help influence company-wide product strategy while mentoring peers through both leadership and example. You'll focus on empowering HR professionals, payroll administrators, and employees with experiences that are accurate, efficient, and accessible. You will bridge UX and engineering to deliver impactful solutions that consider legal frameworks, pay cycles, tax complexity, and sensitive financial data. Strong communication skills and domain awareness will be essential as you present concepts to stakeholders, align with cross-functional teams, and ensure we build trusted and transformative payroll and payment products.

  • Set and drive the UX vision for payroll products, ensuring alignment with business goals, regulatory requirements, and evolving user needs.
  • Define and evolve the information architecture and service design for complex payroll ecosystems.
  • Lead the exploration and integration of Generative AI to transform workflows, enhance usability, and improve accessibility at scale.
  • Own the design process from strategy to execution, translating research and insights into visionary concepts.
  • Shape priorities and drive execution across multiple, complex programs with competing demands.
  • Oversee and influence research agendas that uncover deep user insights, inform product direction, and validate design decisions.
  • Define, scale, and refine design processes to improve efficiency, foster innovation, and ensure product teams can deliver consistently.
  • Act as a design leader and mentor, fostering professional growth across the design organization.
  • Mastery of design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision, Adobe XD).
  • Proven track record of systems thinking-designing beyond individual screens to shape complex, multi-platform ecosystems.
  • Deep familiarity with emerging technologies, including AI.
  • 10+ years of experience designing enterprise applications, with a significant portion in leadership or Senior+ level roles.
  • Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, Graphic Design, Information Sciences, Psychology, or a related field.
  • Exceptional communication skills, capable of articulating complex design concepts clearly to diverse audiences.
  • Persuasive storytelling and presentation abilities to influence decision-making and build alignment at the executive level.
  • Proven ability to define and enforce design standards, patterns, and best practices at scale.
  • Skilled at setting direction across delivery platforms (responsive browser, native mobile apps, embedded systems, etc.).
  • Strong record of advocating for customer value and balancing it with business and technical priorities.
  • A portfolio that demonstrates outstanding design craft, thought leadership, strategic influence, and measurable impact on products and organizations.
  • Leverage in-depth experience in areas such as payroll administration, employee compensation, tax compliance, and time tracking.
  • Champion user needs by developing a nuanced understanding of payroll administrators, HR professionals, and employees.
  • Support product localization efforts by designing experiences that adapt to regional payroll laws, pay frequencies, currencies, and tax rules across global markets.
  • Wellness programs
  • Tuition reimbursement
  • Customizable expense reimbursement program (U Choose)
  • Employee resource groups
  • Caring leaders who value every voice
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