Principal UX Designer

DAT•Denver, CO

3d•$190,000 - $240,000•Hybrid

About The Position

About DAT DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, see www.DAT.com/company Job Application Deadline: 3/31/2026 The Opportunity DAT Freight & Analytics is looking for a Principal UX Designer to lead the end-to-end user experience for our Trust & Safety and Carrier Management System (CMS) surfaces across DAT products and capabilities. This is a principal-level individual contributor role with shared cultural leadership responsibilities alongside the leader of UX/Product Design. You’ll set a high bar for user experience craft, systems thinking, and cross-functional collaboration—while remaining deeply hands-on with design, research, and storytelling. You’ll focus on: Trust & Safety experiences that help customers feel confident using DAT—such as carrier vetting and monitoring, fraud prevention, verification and onboarding, compliance flows, reporting, and abuse prevention. Carrier Management experiences that give brokers and shippers a faster, more trusted way to source, qualify, manage, and book capacity—including qualification settings, Smart Posting, carrier networks/tags, carrier health, and path-to-heal workflows embedded directly in DAT One. In this role, you’ll partner closely with Product, Engineering, Trust & Safety, Risk, Legal, Operations, Customer Support, and Platform teams to design experiences that protect our marketplace, reinforce customer trust, and make carrier management efficient and transparent.

Requirements

10+ years of experience in UX design, product design, or a closely related field.
A portfolio that demonstrates your ability to blend powerful brand experiences with intuitive and relevant user-centered design to help drive business outcomes
Ownership of complex, multi-surface experiences in domains such as trust & safety, marketplace integrity, identity/permissions, or partner management.
An entrepreneurial spirit and strategic thinker with a refined business acumen and the ability to tie business goals to customer needs and shape experiences that optimize their workflows.
Experience working in a Product Operating Model (cross-functional squads, outcome-driven teams)
Hands-on creative who’s an expert in all facets of information architecture, interaction design, UI design, and prototyping
Works collaboratively with cross-functional partners, builds relationships, and trust
Expert in design and prototyping tools using the latest technologies (Figma, V0, Github Spark, etc)
Ownership mindset with experience leading complex projects that drive innovation efforts and uncover value opportunities
Ability to leverage storytelling and narrative to influence and persuade stakeholders
Expert at presenting designs and prototypes clearly to facilitate useful feedback while adapting your approach to fit the audience and desired outcome
Impeccable attention to visual detail, high sense of craft/quality, delivering consistent, polished, and balanced layouts through typography, color, and visual hierarchy
Strength in systems thinking, information architecture, and interaction design
Clear articulation of problems, trade-offs, and measurable impact
Proven experience working within or alongside cross-functional product teams (Product, Engineering, Data, Operations, Legal/Compliance).
Strong understanding of:
Design systems and component libraries and how to use them effectively in vetting-, risk-, and operations-heavy flows.
Accessibility standards (e.g., WCAG) and inclusive design practices.
How to leverage quantitative and qualitative data to shape and refine experiences.

Nice To Haves

Experience with B2B or B2B2C SaaS or marketplace products where trust, safety, and network integrity are critical.
Experience in freight, logistics, supply chain, fintech, or data-heavy products
Experience with partner management platforms, including vetting, monitoring, and network management.
Practical familiarity with modern product operating models and practices (e.g., empowered product teams, discovery, opportunity solution trees) and modern product operating models.

Responsibilities

Own End-to-End Product Experiences
Lead UX strategy and execution across major product areas from discovery through delivery
Define experience vision, user journeys, interaction models, and design frameworks
Translate complex freight workflows into intuitive, scalable user experiences
Ensure quality, usability, accessibility, and consistency across surfaces
Collaborate closely with engineers to ensure quality implementation, clarify edge cases, and refine experiences during build.
Partner with data and research to instrument, test, and iterate on experiences based on both qualitative and quantitative signals.
Drive Product & Business Impact
Partner closely with Product, Engineering, Data, and Research to shape roadmaps and outcomes
Use customer insights, analytics, and experimentation to inform decisions
Balance user needs, business goals, and technical constraints to drive measurable results
Influence prioritization and advocate for high-impact UX investments
Lead Craft, Systems & Standards
Set a high bar for interaction design, visual quality, content clarity, and usability
Contribute to and evolve the design system and shared UX patterns
Review work across teams to maintain quality, coherence, and scalability
Establish best practices for AI-assisted design and rapid prototyping
Culture, Mentorship, and Craft
Mentor designers and raise the overall quality and impact of the design team
Act as a thought partner to senior product and engineering leaders
Influence design culture, process, and organizational maturity
Contribute to and facilitate team rituals (design crits, discovery readouts, design reviews) that improve the quality and impact of our work.
Champion inclusive design, accessibility, and ethical decision-making, especially in high-sensitivity areas like safety, risk, and enforcement.
Strategy, Planning, and Measurement
Collaborate with Product and cross-functional leaders to define multi-quarter UX strategies and roadmaps for Trust & Safety and CMS domains.
Translate business goals into prioritized UX work, balancing foundational investments (e.g., systems, carrier data, qualification patterns) with near-term improvements.
Define and track experience and business metrics that demonstrate impact (safety outcomes, operational efficiency, carrier and broker satisfaction, trust and network health).
Communicate progress and trade-offs clearly to executives and partners through concise storytelling, artifacts, and readouts.