Verizon Communicationsposted 16 days ago
Full-time • Senior
Remote • Alpharetta, GA
Telecommunications

About the position

The Principal Engineer-Full Stack will be responsible for developing and maintaining the System Of Engagement (SOE) Services Framework and Micro Frontend Framework design and architecture. This role will also lead and maintain the store applications within the Value IT organization. This role involves developing and implementing new technical solutions, managing program progress, collaborating with cross-functional teams, and ensuring alignment with business goals. The ideal candidate will have a strong technical background, good understanding of cutting-edge technologies, experience in leading large-scale applications, and a proven ability to drive results.

Responsibilities

  • Making sure the SOE services are up to security standards by making sure the Dynamic and Static scans have 0 vulnerabilities
  • Providing necessary support for any changes to SOE framework including but not limited to component version updates etc.
  • Champion SOE and VXP integration by designing thoughtful throttling solutions which will have minimal impact on the user experience
  • Providing technical expertise and solutions for complex projects across multiple distribution channels
  • Driving Center of Excellence store applications, delivering end-to-end solutions for sales and service flows
  • Utilizing Conversational UI to build simplified common applications for stores and call centers
  • Overseeing store channels for Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs
  • Building and maintaining new Unified Sales & Service apps using the Northstar Architecture (NSA) tech stack
  • Leading and delivering programs in a product-based Agile structure, championing Agile methodologies
  • Maintaining functional/technical requirements, analyze hardware/software features, and understand system architectures
  • Managing vendor relationships to drive quality, reliability, and timely delivery
  • Establishing objectives, create roadmaps, and align with stakeholders to achieve organizational goals
  • Leading emerging technology direction, facilitating decision-making, and driving integration with vendor products
  • Driving DevOps implementation, including ideation, business case development, design, and delivery
  • Partnering with Global Delivery teams to create and optimize cross-channel experiences
  • Delivering results within budget, time, quality, and strategic/tactical KPIs
  • Documenting and complying with software quality, data security, and compliance processes
  • Creating proposals and present them effectively to diverse audiences
  • Analyzing market and industry trends, identifying growth opportunities
  • Recommending and implementing customer experience process improvements
  • Resolving customer complaints in a timely manner
  • Driving actionable insights from customer feedback

Requirements

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Expertise in Java, J2EE, and React UI
  • Experience in AWS and databases (ex: Oracle, Cassandra, and/or NoSQL databases)
  • Experience with integration of store applications using SSO and Federated Identity Management
  • Experience in defining a strong and robust authorization architecture for managing microservices across multiple assisted channels
  • Experience in user content management using AEM
  • Security experience to provide vulnerability fixes for scans like SONAR, Fortify, 42 Crunch ZAP etc
  • Experience in designing and maintaining a System Of Engagement Service and Micro Front End frameworks

Nice-to-haves

  • Bachelor's degree in Computer Science or a related field
  • Advanced experience in Software Development
  • Experience with Behavior Driven Development methodology
  • Good understanding and experience of working with AEM frameworks for web content management
  • Experience with Cucumber for Behavior Driven Development
  • Expertise in Spring Boot
  • Experience implementing AI solutions for call centers/distribution channels
  • Experience in eCommerce and catalog management software
  • Experience delivering large, complex software programs
  • Strong interpersonal, presentation, and writing skills
  • Solid understanding of technology selection, architecture, and full-stack implementation
  • Strong analytical and problem-solving skills
  • Strong leadership and influencing skills
  • Results-oriented with a strong customer focus
  • Experience in Design Thinking and Engineering Transformation (DevOps, Microservices, Cloud)
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