Prior Authorization & Scheduling Coordinator - Twin Cities Orthopedics

Revo Health • Hudson, WI

21d • Onsite

About The Position

The Prior Authorization & Scheduling Coordinator will support the clinic and physician care team by providing administrative and patient care services. This is a full-time position working Monday-Friday 8:30am-4:30pm out of our Hudson rheumatology clinic. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• Ability to:  Comply with company policies, procedures, practices, and business ethics guidelines. 
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) 
• Demonstrate prompt and reliable attendance. 
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions.
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.  
• High school diploma/GED or equivalent

Nice To Haves

• Administrative or medical office experience preferred
• Medical terminology knowledge strongly preferred
• Customer service experience
• Prior Authorization and scheduling experience preferred

Responsibilities

• Submitting, tracking, and following up on prior authorizations for infusion and specialty medications.
• Communicating with insurance companies, providers, and patients regarding PA status and requirements.
• Scheduling and updating infusion appointments in alignment with approved therapy plans.
• Ensuring accurate documentation in the EMR and maintaining compliance with clinic protocols.
• Serving as a liaison between the clinical team, infusion center, RN’s, providers, and patients to support timely and efficient care delivery.

Benefits

• Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED