PRN Hematology Patient Scheduler

The University of Kansas Health System • Kansas City, KS

1d

About The Position

The Scheduling Representative works as a member of the interdisciplinary patient care team. Support is provided to the clinicians for the day to day operations. The Scheduling Representative performs routine scheduling of new and follow-up appointments requested by patients and providers, maintains compliance with 3rd party payers, and provides exceptional customer service. They may also assist other administrative staff with overflow work.

Requirements

• High School Graduate or GED.
• Advanced Keyboarding skills, proficient in computer languages such as outlook, Microsoft Word and Excel.

Nice To Haves

• Associates Degree in business or a related field of study from an accredited college or university.
• 1 or more years of experience in a hospital environment.
• 1 or more years of experience in a direct customer service environment.

Responsibilities

• Routinely maintain work area in a neat and orderly fashion.
• Complete order entry using hospital information system or manual order forms (test requisitions) including cancellation or modification of orders as required
• Review all clinic orders for date, time, signature, and pagers.
• Patient specific labels; apply patient labels to progress notes, order forms, and other patient specific forms as needed.
• Complete needed filing/record keeping.
• Call for consults using appropriate consult forms as a guide.
• Call support and ancillary departments as needed (EVS, transport, lab, pharmacy, radiology, volunteer, etc.)
• Transport items to ancillary departments as needed (blood to laboratory, retrieve/deliver patient belongings, charts to medical records, etc) and pick up any items if required.
• Supplies: Ensure that supplies are stocked, including copy, printer, and fax machines with paper and all forms.
• Schedule follow-up appointments for patients (clinics, outpatient radiology etc).
• Identifies insurance plans and specific procedures which need to be pre-approved.
• Pre-certifies required tests and procedures.
• Enters referrals and pre-certifications in hospital information system, makes copies and forwards to appropriate parties.
• Assists Team members as assigned/needed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Other duties may be assigned as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED