About The Position

The Procedure Scheduler is responsible for coordinating and scheduling patient procedures, managing assigned provider procedure schedules, and ensuring all required documentation, authorizations, and clearances are obtained prior to the procedure date. This role verifies patient demographic and insurance information, maintains accurate scheduling and patient records, and collaborates closely with providers, nursing staff, hospital departments, and external vendors to ensure timely and successful procedures. The Procedure Scheduler provides excellent customer service to patients, providers, and external partners while maintaining professionalism, discretion, and strict confidentiality. This position requires strong organizational skills, attention to detail, effective communication, and the ability to work efficiently in a fast-paced healthcare environment.

Requirements

  • Demonstrates eligibility for employment in the United States.
  • High school diploma or equivalent required.
  • Demonstrated knowledge of medical terminology.
  • Strong verbal and written communication skills in English.
  • Proficient computer skills, including EMR systems, word processing, and database applications.
  • Ability to perform basic mathematical calculations.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Ability to work effectively with patients, providers, and multidisciplinary teams.

Nice To Haves

  • Prior experience coordinating authorizations and pre-procedure documentation.
  • Experience working in a procedural or surgical clinic setting preferred.
  • Minimum of three (3) years of medical office or healthcare scheduling experience.

Responsibilities

  • coordinating and scheduling patient procedures
  • managing assigned provider procedure schedules
  • ensuring all required documentation, authorizations, and clearances are obtained prior to the procedure date
  • verifies patient demographic and insurance information
  • maintains accurate scheduling and patient records
  • collaborates closely with providers, nursing staff, hospital departments, and external vendors to ensure timely and successful procedures
  • provides excellent customer service to patients, providers, and external partners while maintaining professionalism, discretion, and strict confidentiality

Benefits

  • Company-sponsored events such as sporting events, BBQs, and holiday parties
  • Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
  • Tuition reimbursement
  • Growth opportunities, ongoing education, training, and leadership courses
  • A generous 401K retirement plan
  • A variety of discounts throughout the hospital and community are available to employees
  • Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
  • Culture that promotes and supports work/life balance
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