PROCEDURES AND PROCESS MGMT. ANALYST - WATERFORD

First BanCorp•Miami, FL

About The Position

Facilitate the development of corporate procedures and other official forms and documents. Ensure compliance with bank policies and maintain up-to-date records. Support training and new projects through process analysis and procedure drafting.

Requirements

Business Administration or related field
3 - 5 years Relevant experience in the Banking Industry including operational processes and banking laws regulations
Strong written and verbal communication for reports, presentations, in Spanish and English.
Prioritize tasks, manage deadlines, and coordinate resources effectively.
Handle sensitive financial and personnel information responsibly.
Ability to use Microsoft Office tools, banking software, data security protocols, and digital platforms.
Respond to changing regulations, market conditions, and organizational needs.
Understand and respond to internal and external client needs.
Knowledge of laws, regulatory compliance and other financial regulations.

Responsibilities

Ensure policies and procedures within the Region are maintained up to date.
Draft new procedures, review or revoke existing documents with business units to ensure relevancy of information, compliance with corporate policies and regulators.
Conduct quality reviews of procedures (new drafts and revision of published procedures), to ensure adherence to documentation standards and provide feedback to authors.
Measure, evaluate and track drafted procedures’ progress in all stages, these include but aren’t limited to: Business Unit request, Regulatory/BSA Compliance Review, Procedure Approval. Prepare documentation package of final versions of procedures and coordinate approvals by Department Head, Compliance and Procedure Approving Officers.
Ensure that all documentation is aligned with business unit’s strategies and corporate efficiency.
Develop guidelines that align with training materials at different phases to maintain consistency throughout all provided information.
Serve as support during training development and facilitation process.
Translate business processes into straightforward training material as relevant to each target audience.
Meet with departments across the organization to review and update procedures.
Work with Subject Matter Experts (SMEs) throughout the design, development, and execution of projects.
Ensure follow-up on completion of new product programs and annual review of existing product programs.
Assist with project testing and implementation whenever needed to gain insight into workflows and record procedures necessary for new processes.
Act as the primary regional contact for overseeing, implementing, and handling daily matters concerning the Business Continuity program. Provide data analysis reports to assist with the regional reporting process.
Perform additional responsibilities as assigned.