Process Design Manager

SHEIN

58d

About The Position

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

Requirements

• Bachelor's degree or above, preferably in Industrial Engineering, Operations Management, or related field.
• 6+ years of process engineering experience within an e-commerce fulfillment/distribution environment.
• Strong expertise in lean manufacturing principles, kaizen events, and process mapping.
• Project management skills with the ability to lead cross-functional initiatives.
• Experience with process simulation/modeling and statistical analysis tools.
• Knowledge of warehouse management systems (WMS) and material handling automation
• Excellent communication and training abilities.
• Data-driven with strong analytical and problem-solving skills.

Nice To Haves

• Certifications in Lean Six Sigma, PMI, or related disciplines are a strong plus.

Responsibilities

• Analyze and map existing fulfillment processes (receiving, putaway, picking, packing, shipping) to identify inefficiencies and opportunities for standardization.
• Develop and implement process optimization strategies leveraging lean methodologies (e.g. kaizen, 5S, value stream mapping) to drive efficiency gains.
• Collaborate with cross-functional teams to design and integrate new processes or technologies that enhance productivity and cost savings.
• Establish Key Performance Indicators (KPIs) and metrics to measure process performance, throughput rates, quality, and cost.
• Conduct root cause analysis on process failures and quality issues to determine corrective and preventive actions.
• Drive continuous improvement efforts through regular kaizen events and process audits.
• Provide training to operations staff on new processes and lean process improvement techniques.
• Track and report on cost savings, efficiency gains, and other process improvement metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees