Process Quality Coordinator.

Wake County Public School System•Cary, NC

1d•Hybrid

About The Position

Ensures that Wake County Public School System (WCPSS) employees, certified or non-certified, are compensated timely and accurately based on all Federal, State, North Carolina Department of Public Instruction (NCDPI), and Wake County Board of Education guidelines for the number of hours/days worked and/or for contracted time employed with WCPSS.

Requirements

Considerable knowledge of Microsoft Office, specifically Excel, Word, and PowerPoint; Google apps;
Working knowledge of Oracle and other similar payroll related software programs;
Knowledge of generally accepted governmental accounting principles and standards;
Strong analytical and problem-solving skills, attention to detail with a high level of accuracy;
Effective time management skills with the ability to meet deadlines;
Excellent customer service skills;
Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives;
Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of projects and other work activities;
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;
Ability to apply general rules, laws, and policies to specific problems to stay compliant;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative, efforts, and feedback;
Ability to communicate and maintain working relationships with school system employees, Department of Public Instruction, vendors, and other outside agencies.
Associate degree in accounting or related field; OR
Five years of school system payroll experience is equivalent; OR
An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

Nice To Haves

Experience working with Oracle based accounting and payroll systems.

Responsibilities

Coordinates with departments and schools to resolve payroll discrepancies and salary concerns.
Processes payroll transactions, including payroll action forms, after-batch forms, calendar leave requests, and terminations.
Reviews the payroll processing calendar daily to ensure deadlines and payroll timelines are met.
Monitors employee leave, including FMLA and other leave types, to ensure accurate tracking and processing.
Ensures accurate accrual balances by monitoring system results, identifying errors, and processing adjustments.
Researches and resolves complex payroll issues, data discrepancies, and audit findings.
Analyzes inbound and outbound Oracle file loads to ensure data accuracy and system integrity.
Reconciles bank reports for returned payroll funds and manage the repayment process.
Verifies validity of coding for miscellaneous earnings and ensure accurate compensation processing.
Creates, updates, and maintains payroll forms, procedures, employee workday calendars, and Standard Operating Procedures.
Provides training, guidance, and ongoing support to Payroll staff and Lead Secretaries.
Communicates payroll instructions, updates, and procedural changes to staff and stakeholders.
Ensures timely processing of payroll corrections submitted by schools.
Collaborates with team members on payroll system enhancements and process improvements.
Performs other duties, as assigned.