Process Support Specialist

Catalis Regulatory & Compliance, LLC•Tallahassee, FL

1d•Onsite

About The Position

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible. We are hiring an Operations Specialist to provide comprehensive administrative and clerical support across all Catalis departments. In this role, you would be responsible for general office duties including but not limited to managing the front desk, answering phones, and sorting and scanning mail and correspondence. This is an onsite position in our Tallahassee office working 8:00am to 5:00pm.

Requirements

High school diploma or equivalent is required
Team player, excellent communicator, self-starter
Ability to manage multiple assignments within stated time frames
Strong problem resolution skills
Persuasive and well-articulated oral and written communication skills
Demonstrated leadership and analytical skills are required
Must be methodical with strong organizational skills and the ability to exercise sound judgment
Very strong attention to detail
Microsoft Office Suite experience (Word, Excel, Outlook, etc.)

Responsibilities

Open and sort mail by categories including incoming faxed and emailed correspondence
Scan and index, and create cases for all correspondence (incoming and outgoing)
Process outgoing mail to include operating the inserting/folding machine, operate the postage meter, collate daily system ordered letters
Complete Letter compliance review
Complete Payroll compliance review
Perform Education Management Account (EMA) verification
Data entry of incoming checks received via mail
Prepare Special Letter Requests, cover letters, etc.
Order office supplies
Stock kitchen
Act as the Liaison for various office vendors
Forward invoices to Accounts Payable
Assist in processing items during peak season

Benefits

A dynamic and supportive work environment in a mission driven organization
Competitive salary and benefits package, including health, dental, vision insurance
PTO (paid time off)
HSA and FSA options
401(k) plan with matching contributions
Paid parental leave
ABLE matching contributions for the disability community
Employer paid short term and long-term disability insurance and group term life insurance
Financial and legal assistance through our EAP (Employee Assistance Program)
Opportunities for professional development and career advancement
The chance to make a significant impact on the delivery of government services and the lives of citizens.