Procurement Systems Analyst II

L.A. Care Health Plan•Los Angeles, CA

12d

About The Position

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job SummaryThe Procurement Systems Analyst II is responsible for the day-to-day administration and maintenance of the procurement system to ensure the system functionalities align with the end-to-end procurement process from vendor onboarding through sourcing, contracting, and the procure-to-pay cycle. This position applies logic and accuracy to troubleshoot system issues to determine root cause and viable solutions, develops test plans, coordinates User Acceptance Testing (UAT) and validation, and documents test results. This individual supports short and long term operational and business initiatives for the Procurement Department, and has primary responsibilities that include implementing new systems and/or processes that comply with the organization's policies, participating in system enhancement and upgrade efforts, performing analyses to identify opportunities for optimizing the procurement operation, developing user-friendly training materials, and providing training to internal and external stakeholders. When performing this role, the Procurement Systems Analyst II actively seeks guidance, consultation, and/or approval from other members of the procurement team, legal team, business owners, and other departments as needed.

Requirements

Bachelor's Degree in Information Systems
In lieu of degree, equivalent education and/or experience may be considered.
At least 3 years of experience in using SAP Ariba or other procurement systems system (e.g., Jaggaer).
At least 4 years of experience handling and resolving system and/or process concerns of users and vendors.
Experience in administering and maintaining SAP Ariba or other procurement systems (e.g., Jaggaer) to ensure efficiencies in the end-to-end procurement process from vendor onboarding through invoice processing.
Experience in performing system implementation activities including, but not limited to, gathering and documenting business requirements to map to functional specifications, developing test scripts, and performing UAT to validate test scripts and document results.
Experience in conducting root-cause analysis to implement sustainable process and/or system improvements.
Experience in developing training materials (using diverse media) for internal and external stakeholders.
Experience in organizing and conducting in-person and virtual training sessions for different audiences.
Strong technical skills including, but not limited to, advanced proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and Visio.
Ability to write test scripts that validate various functional aspects of the SAP Ariba application throughout the end-to-end procurement cycle from vendor onboarding through the contracting process and procure-to-pay.
Working knowledge or understanding of procurement activities such as vendor onboarding and management, procure-to-pay, contract management and administration, and sourcing.
Ability to troubleshoot system issues and make recommendations to improve functionality.
Ability to work within a team environment, securing buy-in and agreement through collaborative efforts.
Exceptional verbal and written communication and presentation skills.
Ability to be flexible and adapt to change.
Ability to apply logic and critical thinking when performing any task (e.g., root cause analysis, system troubleshooting).
Strong organizational skills with the ability to manage and complete multiple (sometimes competing) priorities promptly within limited timelines.
Ability to work independently, accurately (a keen attention to details is critical), and in a timely manner with minimal supervision.
Ability to listen, analyze issues, distinguish true needs, and recommend practical solutions.
Self-motivated and resourceful to gather the necessary information to complete projects/tasks accurately and promptly.

Nice To Haves

Prior experience in performing various procurement functions such as onboarding and optimizing vendor base, negotiating purchases, administering and/or managing contracts, controlling maverick spends, and managing cradle-to-grave RFx activities.
Prior experience in executing successful procurement system implementations and/or conversions.
Prior experience in integrating SAP Ariba with other SAP and/or non-SAP applications.

Responsibilities

Provide system implementation support such as reviewing functional specifications and application design documents for accuracy, mapping business requirements (including processes, flow diagrams, and use case scenarios) to functional specifications, writing test scripts and documenting the results, participating in User Acceptance Testing (UAT), and coordinating with other business units to participate in UAT.
Administer the procurement system to ensure user access adheres to segregation of duties and the organization's policies, timely action is taken to troubleshoot and resolve system issues, potential fixes/enhancements are tested and validated in the Test environment (with test results documented), applicable approval(s) are obtained prior to deploying fixes/enhancements in Production, validation of the fixes/enhancements occur once they are deployed, and system upgrades and/or patches are installed and current.
Assist with migrating data from legacy systems to new systems and validating the accuracy and quality of the migrated data.
Develop and maintain procedures for various aspects of the Procurement operation.
Create and maintain training materials.
Conduct user training for internal and external audiences.
Analyze and synthesize data gathered from different applications to generate meaningful reports for distribution within and outside of the Procurement Department.
Draft clear communications to distribute to internal and/or external stakeholders.
Assist with process and system improvement efforts.
Perform other duties as assigned.