Zions Bancorporationposted 3 days ago
$80,000 - $130,000/Yr
Full-time • Entry Level
Midvale, UT
Credit Intermediation and Related Activities

About the position

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. We are seeking a Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather. Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.

Responsibilities

  • Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
  • Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
  • Create and maintain documentation and training materials related to projects
  • Assist with helpdesk queue as level 2 support for escalated issues
  • Facilitate user acceptance testing for new features and enhancements
  • Assist in implementation of Salesforce functionality to the users as needed
  • Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
  • Participate in agile ceremonies
  • Perform other duties and responsibilities as assigned

Requirements

  • Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
  • Strong elicitation techniques
  • Ability to collect data and structure in a consumable format to facilitate decision making.
  • Working knowledge of business processes and systems, programming and systems analysis procedures.
  • Knowledge of project techniques and practices.
  • Basic understanding of software development methodologies, e.g. Agile, Waterfall
  • Analysis & problem solving experience
  • Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
  • Must be able to meet deadlines

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
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