Product Associate - AI Solutions

JPMorgan Chase & Co. • New York, NY

19h

About The Position

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate on the AI Solutions and Business Enablement team, you will play a crucial role in identifying priorities and solutions needed across JPMC, while managing and enhancing LLM Suite. You will focus on relationship management and strategic thinking to define solutions and product management responsibilities, ensuring the successful delivery of key features and priorities on the LLM Suite roadmap. This position offers a unique opportunity to gain expertise in AI/ML use cases and business functions, while enhancing your problem-solving, product management, analytical thinking, executive communication, relationship management, and leadership skills in a supportive environment.

Requirements

• 2+ years of background in product management or strategy consulting within a complex and dynamic environment, with a Bachelor's degree, with experience including user research, problem identification, value proposition design, and collaboration with technology partners.
• Proficiency in analytical techniques and tools.
• Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels and achieve goals without direct control over resources.
• Exceptional communication and presentation skills, with experience in designing and delivering target operating models and processes.
• Ability to identify and resolve issues with urgency, demonstrating strong teamwork and collaboration skills.
• Capability to define and drive a delivery roadmap, including milestone deliveries and status reporting.
• Flexibility to manage multiple, changing priorities independently, inspiring collaboration among diverse teams across regions and time zones.

Nice To Haves

• Demonstrated strategic and commercial mindset, with strong analytical abilities and intellectual curiosity.
• Familiarity with LLMs, AI/ML, and technology management processes, or experience with innovative technologies such as AI, Cloud services, and Digital Products.
• Coding experience with Python.
• Degree in a STEM field preferred.

Responsibilities

• Supports the development of our product strategy and roadmap
• Collects and analyzes metrics on product performance to inform decision-making
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
• Collaborate with senior stakeholders, project teams, and internal lines of business to identify solutions for top AI/ML priorities and shape effective AI strategies.
• Support product management for LLM Suite, driving key feature delivery and ensuring alignment with strategic goals.
• Identify and prioritize business challenges that can benefit from AI, developing analyses and actionable recommendations.
• Build and maintain strong relationships with key AI/ML stakeholders across the firm, fostering a collaborative network.
• Conduct comprehensive competitor and industry research to identify market trends, new AI capabilities, and inform strategic direction.
• Develop and present business cases for prioritized initiatives, collaborate with cross-functional teams to prioritize deliverables, anticipate bottlenecks, mitigate risks, and prepare executive communication materials for senior leadership

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level