Product Content Specialist

Valvoline Global

1d

About The Position

Optimize and organize global online product content to align with Valvoline data standards, governance requirements, and brand guidelines. Ensure product information is accurate, consistent, and structured to address customer needs, and answer common questions across regions and channels. Identify and resolve content gaps to improve clarity, usability, and overall customer experience. Develop, publish, and maintain product content within the Hybris product content management system, effectively structuring attributes, specifications, descriptions, and digital assets. Maintain compliance with global data standards. Partner cross-functionally with Product, Marketing, eCommerce, and regional teams to support product launches, updates, and ongoing content optimization.

Requirements

• Associate's Degree
• SAP work experience
• Strong process orientation with exceptional attention to detail
• Proficient in data retrieval and analysis
• Ability to quickly and creatively resolve customer issues to enhance satisfaction
• Flexible and self-motivated, with strong time management skills and the ability to adapt to shifting priorities

Nice To Haves

• Bachelor's preferred or work experience equivalent

Responsibilities

• Prepare and manage load files for syndicating Valvoline product GDSN and marketing data to customers, ensuring accuracy, completeness, and compliance with customer and industry requirements.
• Develop and deliver PIES and ACES data files to support customer systems and enhance their digital product presence, ensuring accuracy, compliance, and alignment with industry standards.
• Build comprehensive knowledge of data standards and processes, along with a strong understanding of the business and how data enables operational effectiveness and supports customer needs.
• Collaborate with IT, Product Strategy, Creative Services, EH&S, Technical, Sales, and Marketing teams globally to meet business requirements and deliver a seamless, positive digital experience for Valvoline.
• Create and maintain global SAP Master Data, ensuring accuracy, compliance with Valvoline standards and governance rules, and completion within established service level metrics.
• Collaborate with external vendors and customers to deliver data in customer-specific, consumable formats and resolve issues related to data transmission and syndication.
• Support digital initiatives through ad hoc analysis and reporting to address evolving business needs and inform decision-making.

Benefits

• Health insurance plans (medical, dental, vision)
• Health Savings Account (with employer base deposit and match)
• Flexible spending accounts
• Competitive 401(k) with generous employer base deposit and match
• Incentive opportunity
• Life insurance
• Short- and long-term disability insurance
• Paid vacation and holidays
• Employee Assistance Program
• Employee discounts
• PTO Buy/Sell Options
• Tuition reimburesement
• Adoption assistance
• Terms and conditions apply, and benefits may differ depending on position or tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree