Product Data Management Specialist

Connection • Exton, PA

17h

About The Position

The Product Data Management Specialist operates through a call center structure and acts as a second-level resource for all Sales affiliates. They are responsible for the creation and maintenance of SKUS for all approved vendors and managing the data related to vendor and SKU details. Additionally, The Product Data Management Specialist handles entry level to complex SKU creation activities based on the vendor and program rules for associated business segments.

Requirements

• Intermediate Microsoft Excel skills with the ability to create formulas, tables, and charts
• Proficient in Microsoft Outlook with the ability to formulate and send professional emails.
• Advanced knowledge of CRM or ERP systems
• Intermediate knowledge of databases to audit and update information
• Customer-oriented with the ability to listen to and anticipate the needs of the customer
• Intermediate understanding of sales or product procurement operations with the ability to follow and improve processes within a vendor segment while maintaining set controls.
• Discreet with demonstrated ability to work in a confidential executive environment using sound judgment while acting as an ambassador for the company
• Process change agent with the ability to identify process improvements and system enhancements in a changing environment
• Systematic advanced reasoning skills with the ability to define problems, collect data, establish facts, and draw valid conclusions
• Analytical with the ability to draw conclusions from data, systematic, and rational
• Detail-oriented with item-by-item focus, meticulous attention to detail, and the ability to proofread for accuracy
• An organized state of mind with the ability to document activities, anticipate problems, plan schedules, and monitor performance according to priorities and deadlines
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Respond to sales requests through a call tracking tool within the established Service Level, including (but not limited to): P & A, new SKUs, SKU Reporting, and price lists management
• Respond to Sales and support teams with regards to the creation of SKUs as well as analysis of new vendor opportunities.
• Create and maintain SKUs according to internal product and program naming conventions.
• Audit supplied information for accuracy
• Track and submit vendor contracts until completion
• Problem solve and use prior experience to identify potential issues in SKU creation to avoid issues with order processing
• EOL (end of life) SKU management
• Assist with updates to existing SKUS
• Assist with the creation and maintenance of documents associated with SKU governance
• Resolve issues and provide pre- and post-sales support
• Maintain necessary SKU and vendor-related reporting information
• Create and maintain necessary price lists
• Maintain reporting relevant to SKU creation activities
• Maintain the updating of SKUS within the company ERP
• Identify gaps in resources and documentation around SKU creation and work with the Supervisor to develop training and resource updates for the SKU Governance Team members, as well as Sales and Sales Support
• Presents SKU Governance-focused training sessions designed to support Sales & Product Management initiatives
• Maintains Team OneNote Notebook to keep vendor and program information, along with team processes and communication notes, current
• Develops and maintains key vendor and Sales team relationships

Benefits

• You’ll find supportive teammates and a rewarding career at Connection—plus great benefits.
• We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.
• Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.
• We value the importance of our employees’ emotional wellbeing.
• To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.
• You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed