Product Delivery Lead

A Family of Brands•Twinsburg, OH

12h•$80,000 - $110,000•Remote

About The Position

The Product Delivery Lead is responsible for managing smaller-scale, faster-moving technology initiatives across GDI’s enterprise technology portfolio. This includes delivering working technology products such as new application features, system enhancements, integrations, and platform upgrades that require focused execution but do not warrant the full overhead of a Tier 1 or Tier 2 project process. The end result of every initiative is a functioning technology product that solves a real business need. This role serves as the “fast lane” for ETI delivery moving work from intake to completion efficiently, with just enough structure to ensure clear scope, managed risk, and reliable delivery. The Product Delivery Lead owns the full initiative lifecycle, keeping stakeholders informed and ensuring nothing falls through the cracks. This is an individual contributor role. It does not directly manage staff but operates across cross-functional teams, coordinates with vendors, and works closely with the Director of Enterprise Technology Portfolio & Delivery to ensure alignment with broader ETI priorities and governance standards.

Requirements

Bachelor’s degree in Business, IT, Information Systems, Project Management, or related field.
3+ years of experience in Agile/Hybrid product delivery environments.
Experience using project management tools like Smartsheet or Jira to manage project delivery.
Ability to interpret delivery and flow metrics to guide team decisions.
Working understanding of software development, testing, deployment, and integrations.
Proven ability to manage multiple workstreams and adapt to changing priorities.
Excellent communication skills. Able to distill complex information into clear, structured updates.

Nice To Haves

PMP, CAPM, or Agile certification (ScrumMaster, PMI-ACP).
Experience in mid‑to‑large scale technology organizations, preferably within multi‑brand environments.
Understanding of data governance, analytics, IT operations, or systems development practices.
Experience using AI tools and large language models (LLMs) to accelerate project documentation, risk identification, stakeholder communication, and process efficiency

Responsibilities

Project Delivery Take ownership of delivery results for one or more teams, ensuring business goals and timelines translate into working software.
Instill a strong sense of urgency aligned to sprint goals, upcoming releases, and long-term product vision.
Hold teams accountable to sprint commitments while maintaining a sustainable and healthy flow of work.
Serve as the single project owner responsible for follow-through and outcomes.
Lead sprint planning and iteration planning that balances business demand with team capacity.
Create data-driven, forward-looking plans that manage flow through the team with visibility into capacity by skillset.
Ensure teams commit to realistic goals and consistently follow through.
Provide transparent visibility into risks impacting commitments, enabling early and collaborative problem solving across peers, stakeholders, and partner teams.
Develop and maintain delivery dashboards and metrics (sprint goals, capacity, velocity, quality, backlog health) with clear, outcome-focused updates.
Stakeholder Engagement Serve as the primary point of contact for assigned initiatives.
Keep stakeholders informed of progress, risks, and any scope changes or timeline.
Provide clear, concise status updates without unnecessary complexity.
Escalate issues with context and recommended options rather than problems alone.
Portfolio and Governance Alignment Ensure projects follow ETI standards for project initiation, planning, execution, and closeout.
Contribute project data (milestones, financials, KPIs) to portfolio dashboards and steering committee materials.
Align project timelines with enterprise sequencing and capacity guidance provided by the Director.
Identify opportunities to improve planning accuracy, reduce project risks, and streamline delivery cycles.
Maintain accurate documentation throughout the project lifecycle.
Support Technical Execution & Improve Workflows Develop an understanding of the core applications, integrations, and business processes the team supports and their purpose.
Partner closely with engineers and product owners to plan work, surface hidden risks, and unblock technical challenges.
Ensure technical risks and constraints are identified early, communicated transparently, and actively managed to protect sprint commitments and delivery goals.
Remove blockers that impede delivery flow and technical execution.
Streamline work intake and reduce friction from idea through deployment.
Drive and support automation that improves delivery speed, quality, and consistency.
Facilitate retrospectives that result in actionable, measurable improvements.
Lead experiments focused on improving speed, quality, and predictability, with outcomes tracked and shared.
Vendor Coordination Coordinate with vendors supporting ERP, CRM, product development, or infrastructure initiatives.
Track deliverables, monitor performance, and ensure integration into project plans.
Facilitate work intake, documentation reviews, and testing coordination as needed.