About the position
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. We’re looking for a Product Designer to take ownership of a critical piece of Retool’s strategy: our self-serve product experience. This is foundational work, dedicated to the entire new user experience—from when a customer onboards to when they deploy their first application.
Responsibilities
- Own and drive a completely redesigned onboarding experience that needs to constantly adapt to new features in the core product
- Partner with product, engineering, success, sales, and marketing to accelerate the adoption of Retool by shortening time-to-value, inspiring new customers, and encouraging network effects
- Experiment to drive adoption of features or ways of application building, making it easier to grok the core concepts of Retool so customers can quickly get up and running
- Perform user research to identify problems and validate solutions
- Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production
- Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company
- Contribute to Retool’s design system and component library
- Help establish design team processes and uphold high standards for design and product quality
Requirements
- Have a strong portfolio demonstrating a generalist design skills and experience driving the product design lifecycle from end-to-end
- Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power
- Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration
- Are customer-obsessed and excited to spend time with users
- Have experience designing developer-centric products, creative software, and/or enterprise internal tools
- Are comfortable with basic HTML, CSS, and JavaScript. (Bonus points if you have some working knowledge of SQL, databases, or APIs!)
- Are an excellent communicator (and consider writing to be a fundamental design skill)
- Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
- Are inspired to radically rethink how software is built
Benefits
- Comprehensive benefit plan, including medical, dental, vision, and 401(k)
- Generous benefits to all employees
- Hybrid work location
