Product Designer (Fully Remote)

PadSplit • Atlanta, GA

5d • $100,000 - $115,000 • Remote

About The Position

PadSplit is hiring a Product Designer to support our Member Growth team, focused on the member side of our two-sided marketplace. This role is critical to helping the right members successfully join PadSplit while protecting hosts, communities, and the platform from fraud and abuse. You’ll design experiences at the intersection of growth, trust, and risk - where clarity, fairness, and empathy matter most.

We’re looking for a thoughtful, steady designer who is comfortable working through complex and sensitive problems. You care deeply about fairness and clarity, and you know how to explain why something is required (not just that it is). You see trust, safety, and verification challenges as human problems first and enjoy collaborating across Product, CX, Data, Legal, and Engineering to untangle messy systems.

Requirements

• Complex UX Experience — Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments
• Research Fluency — Strong instincts for combining qualitative research with quantitative data to guide decisions
• Risk-Aware Design — Comfort designing experiences involving identity, income, money, verification, or fraud
• API Understanding — Working knowledge of API-based systems and how latency, errors, and partial success impact UX
• Clear Communication — Ability to translate complex requirements into simple, human-centered language
• Systems Thinking — Strong understanding of how upstream design decisions affect downstream outcomes
• Cross-Functional Collaboration — Proven experience working closely with Product, CX, Data, Legal, and Engineering
• Pragmatic Judgment — A calm, balanced approach to tradeoffs between growth, safety, and fairness

Responsibilities

• Designing Flows — Create member-facing experiences for screening, identity verification, and income verification
• Integrating Systems — Shape UX around API-driven identity, income, and background verification services
• Balancing Tradeoffs — Improve flows that balance conversion, trust, and fraud prevention
• Cross-Functional Partnering — Collaborate closely with Product, CX, Data, Legal, and Engineering partners
• Handling Edge Cases — Design clear, respectful experiences for failures, delays, reviews, retries, and denials
• Clarifying Moments — Help members understand what’s happening and why during sensitive interactions
• Designing Collections — Approach collections-related experiences with empathy, transparency, and dignity
• Iterating Thoughtfully — Use research and data to identify friction, test improvements, and refine over time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed