Product Enablement Specialist - Savannah Ga - Hybrid
About The Position
Located in Savannah, GA - Opportunity to work from home part time. The Product Enablement Specialist supports Naturals2Go’s Coffee, Smart Coolers, Micro Markets, and Vending segments. The role ensures internal teams and operators are equipped with accurate information, practical guidance, and effective training, serving as the product subject matter resource across the organization. This position develops customer-facing materials, training programs, and onboarding tools to drive product adoption and operator success. The role contributes insights and feedback that influence product strategy but does not own segment strategy, pricing, or roadmap decisions. The ideal candidate is organized, collaborative, and skilled at translating product features into clear business benefits
Requirements
- 3–5+ years of experience in vending, micro markets, office coffee, foodservice equipment, or related B2B environment
- Experience in training, sales support, product coordination, or marketing support
- Strong written and verbal communication skills
- Ability to translate technical details into customer-friendly language
- Highly organized with strong attention to detail
- Comfortable presenting to internal teams and partners
Nice To Haves
- Experience working with operators or distribution partners
- Background in sales enablement or product marketing support
- Familiarity with content management systems or LMS platforms
- Experience developing onboarding or training documentation
Responsibilities
- Product Knowledge & Internal Support: Develop and maintain strong working knowledge of Coffee, Smart Coolers, Micro Markets, and Vending products. Serve as a go-to resource for internal teams regarding product features, use cases, and basic implementation questions. Support leadership with structured product feedback and operator insights.
- Sales & Partner Training : Train customer-facing personnel, including Business Development (BD), Account Managers (AM), Trainers, Business Operations Sales, the Growth team, and Distribution partners. Develop and maintain structured training materials (presentations, guides, recorded sessions). Provide product positioning language and feature/benefit clarity for sales conversations. Support onboarding training for new personnel.
- Operator Support Materials: Create and maintain practical, easy-to-use operator resources, including: Product Catalog (specifications, pricing ranges, ideal applications) Operator Data Sheets (features, specs, benefits) Location Flyers (“Why this is great for your location”) “How to Incorporate Into Your Business” guidance Operator Getting Started Guide (setup basics, operational fundamentals) Provide structured best practices while escalating advanced consulting needs to leadership when appropriate.
- Content & Platform Management: Serve as content owner/librarian for the 411 Vending Platform, ensuring materials are organized, up to date, and accessible, and auditing them periodically to eliminate outdated information. Partner with Marketing to ensure website images and product descriptions are current and to provide accurate product information for campaigns and collateral.
- Feedback Consolidation & Continuous Improvement: Gather and consolidate operator and internal team feedback. Identify recurring themes and present insights to leadership. Recommend updates to training materials and product documentation. Support refinement of positioning and messaging based on field experience.
- Marketing Support: Draft marketing briefs and positioning summaries for product segments. Provide input on usage, applications, and differentiators. Support launch materials for new or updated products.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
